The outside was just absolutely littered with trash and the room was incredibly nasty the bathroom and air unit smellled like pee
Wayne
2025 年 2 月入住 1 晚
6/10 一般
Sean
2025 年 2 月 21 日
不满意:员工和服务
It was average and the workers were rude
Sean
2025 年 1 月入住 1 晚
2/10 糟糕
John
商务旅客
2025 年 2 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
So I am a platinum member with Expedia and I stay in a lot of hotels and this one was by far the worst I have ever stayed in. The rooms are dirty, and half of the outlets in the room did not work. There was a gap in the door, so it left a draft in. They charge a $50 deposit when you check in for “ incidentals“ but I have no idea what incidentals they are referring to since there’s not a convenience center in the hotel. While staying there it snowed and snow was on the walkway. I track snow into the room and use the towel to wipe up the snow and the towel turned black, which tells me the floors have not been cleaned in quite some time. The bed was uncomfortable and outdated. After checking out, I was only refunded $30 of my deposit because they said I stained a towel and they could not get the stain out. The same towel I used to wipe up the snow off their dirty hotel room floor. I would stay away from this property.
John
2025 年 2 月入住 6 晚
10/10 超赞
Toni
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great employees
Toni
2025 年 2 月入住 2 晚
8/10 还可以
Jessica Dawn
与配偶出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only issue i had was the wifi to watch netflix. My room only had 4 channels but its ok made it work.
Jessica Dawn
2025 年 1 月入住 1 晚
2/10 糟糕
Alexandra
带宠物出行
2025 年 1 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was roaches in my hotel room
Alexandra
2025 年 1 月入住 1 晚
6/10 一般
Brooklyn
与配偶出行
2025 年 1 月 19 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I reserved a king for 2 nights. The first night we had to stay in a 2 bed queen that the heat did not work in. I asked that the next night we get the king like we reserved. The receptionist called the next day with a king available. The following morning we went to take a shower and the shower head was broke so it barely sprayed it just drained out of the bottom of the shower head. Very inconvenient considering I needed to be at work soon so I was depending on the shower.
Brooklyn
2025 年 1 月入住 2 晚
8/10 还可以
Paula
2025 年 1 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Paula
2025 年 1 月入住 1 晚
10/10 超赞
Kimberly
与配偶出行
2024 年 12 月 28 日
满意:员工和服务
Dust on office chairs legs faucet in tub comes off has screw bracket holding top on toilet seat cig burns on it . Small fixable things but bed clean and comfortable. Not bad for price . Would stay again
Kimberly
2024 年 12 月入住 1 晚
2/10 糟糕
Luke
商务旅客
2024 年 12 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Never will be back at this red roof inn in Somerset Kentucky the staff and manger was rude over the phone after I purchased a room through Expedia got there around 11:30 and the lobby doors were locked and lights were off, according to the manager they sleep on the job and have door bell on the door which I tried and they wanted to tell me that I didn’t even get out of the truck which is a lie I told them to look at the cameras and refused to look. They were rude to me and denied my refund after I never even got to step foot in the lobby. I asked for corporates number they refuse to give it to me so they pretty much took my money and denied my stay. I’ll never ever be back and I hope the staff pays for the consequences. Pathetic place and staff
Luke
2024 年 12 月入住 1 晚
2/10 糟糕
Tristin
2024 年 12 月 20 日
Tristin
2024 年 11 月入住 1 晚
10/10 超赞
Ann
带宠物出行
2024 年 12 月 10 日
Good Customer Service
Ann
2024 年 12 月入住 3 晚
10/10 超赞
Wayne
与配偶出行
2024 年 11 月 22 日
满意:员工和服务,清洁度
It was good and clean and the staff was super nice
Wayne
2024 年 11 月入住 1 晚
10/10 超赞
Emily
2024 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Book your stay here!!!!
This hotel was probably the cleanest hotel we have ever stayed at and we are frequently traveling all over. We were so impressed, the floors, the bed, the jet tub and bathroom-spotless!! 10/10 and will be back!
Emily
2024 年 11 月入住 1 晚
8/10 还可以
Michele
2024 年 10 月 30 日
Michele
2024 年 10 月入住 2 晚
10/10 超赞
paul
2024 年 10 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
paul
2024 年 10 月入住 2 晚
10/10 超赞
Pedro
2024 年 10 月 11 日
Pedro
2024 年 9 月入住 1 晚
4/10 很差
真实旅客
2024 年 9 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
There were bugs in the room, no water pressure in bathroom sink, the air conditioner sounded like a helicopter landing, the tv guide didn't match the channels on the tv, and generally dirty.
真实旅客
2024 年 9 月入住 1 晚
2/10 糟糕
Ramona
2024 年 9 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
As soon as I arrived and checked into my room I was greeted with the sight of cockroaches crawling in the shower and on the floor. I immediately left and notified the front desk and asked for a refund. They took my key and said I would have to get Expedia to refund me. Well Expedia actually needed permission from them to which they have been refusing to pick up the phone.
Ramona
2024 年 9 月入住 2 晚
8/10 还可以
Brian
2024 年 9 月 20 日
满意:员工和服务,清洁度
Room was fine. Only negatives are the drains drained very slowly and parts of the room needed upgraded
Brian
2024 年 9 月入住 1 晚
10/10 超赞
Linda
2024 年 9 月 18 日
Linda
2024 年 8 月入住 1 晚
10/10 超赞
Brandy
2024 年 9 月 17 日
Brandy
2024 年 9 月入住 1 晚
2/10 糟糕
Courtney Renae
与家人及幼儿出行, 与家人出行, 带宠物出行
2024 年 9 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely disgusting. Roaches, burn holes on everything, mold in closet and bathroom, rusty and dusty fixtures, grungy corners, old food in fridge, rusty microwave, blood on sheets. Parking lot full of people hanging out at all hours. Definitely not safe feeling
Courtney Renae
2024 年 8 月入住 1 晚
2/10 糟糕
真实旅客
2024 年 9 月 16 日
不满意:服务设施,清洁度
The worst thing was feeling like our room was not clean. The bathroom smelled of urine. A hair dryer was not available to use. There were holes in the curtains. On a positive note, the staff at the desk were helpful. We will probably not be back to stay.