Sonoma Mission Inn is a grande dame of the wine country. However, it's starting to look tired. Our rooms were spotless, but the cement outside of our rooms was peeling, some walls could have used a painting (a little dingy). The gardens are very well cared for.
Checking in, the young woman at the desk didn't look up to acknowledge that the four of us in line were standing there. (If she was busy, she could have simply let us know she'd be with us in a moment). She failed to offer my friend and I a glass of champagne, although it was included and they offered it to other guests. Checking out- there was only one person at the desk with a fairly long line of people. Had to wait 10 minutes before someone else came and helped me.
Lobby and dining area- some of the seats were stained, although things were technically clean.
All in all, not what I would expect from a Fairmont Hotel.
I travel frequently and stay at a lot of hotels, so my comments are not from someone who has no comparable hotel stays.