2/10 糟糕
Lourd
与家人出行
2025 年 9 月 16 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beware!!! Do not book this place. Unfortunately this was the worst property we booked on our Italy trip. First of all, the AC had an error message reading “H6”, meaning that the internal fan isn’t working, therefore we had no AC inside the home for the entirety of our stay. We mentioned this to the landlord and he said that we just had to turn the fan on but despite the fan being on, there was definitely no AC working at all. I noticed a previous reviewer mentioned this recently too. I asked the landlord again about the AC and he said he sent someone over but they didn’t provide an update nor fix the AC. So it was always hot and muggy inside. Second, there’s a clump of hair by the shower head. And finally, there are cockroaches and ants (lots of ants outside the front door too). The place is quite spacious and the bathroom is spacious too but the lack of cleanliness and amenities working was disappointing. Manager did not respond to a partial refund.
Lourd
2025 年 9 月入住 3 晚
