2/10 糟糕
Margaret
商务旅客
2025 年 10 月 5 日
不满意：清洁度、服务设施、住宿条件和设施
This was a pretty atrocious experience. Went to check in at 10pm and had 2 rooms reserved. No rooms were available and the girls working at the front desk didn’t have permissions to swap us to different rate rooms. There were old mattresses laying in the parking lot. Bed bugs perhaps? Eventually they had 1 room ready - there were stains all over the carpet, the room smelled awful, and there were 2 centipedes in the bathtub! My friend was shown to his room where the front desk attendant was remaking the bed with the same sheets that had been on from prior guest, but they had “only laid on the bed” - a dirty pile of towels on the ground. Y’all it was so bad. We couldn’t stay. The girls at the front desk were absolutely set up for failure by management. I was refunded for the rooms, which ai appreciate, but woof - that was nasty!
Margaret
2025 年 10 月入住 2 晚