南部马尔马拉海滑雪酒店

“We reserved 5 star Kervansaray otel in Bursa. when we arrived there, we got suprised beacuse hotel has been closed for more than 6 months. I Tried to call your call center but the computer said to me that we could not speak to the call center until Monday. Than we chatted someone from your website than they called us . but if we don t speak English we could not communicate with someone. After more than 1 hour talking they sent us another otel but it was 4 star hotel. We chose Kervansaray just……

“Location is good. Right on he lake and short 5-minute walk to pedestrian sta in town with shops, restaurants, cafes. Hotel staff are nice, and there is a garden with swings and bean bags for lounging and playing with kids. But the rooms are too small for the price. For $236, our room had barely any walking space around the bed, a shallow closet, and a tiny bathroom, with a fan in the bathroom that leaked water all over the floor. ”