2/10 糟糕
Bernie
2025 年 5 月 17 日
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pack your sense of humour!
I didn’t stay here although I had booked and no one notified me that the hotel was actually closed! I booked it as it appeared on the website to be close to the station, so I walked with my bag and suitcase from the station… I sat in the derelict beer garden on the pavement side of the hotel. I phoned the number on the web, to be told by a polite young lady that her colleague would call me. He did call to say I had been “upgraded” to the sister hotel due to flooding in some rooms. He tried to explain how to get to the “sister” hotel… which was the shepherds rest. He ordered a taxi, the taxi driver certainly could not speak or understand English 😳.. I told him the hotel would pay, but he insisted that I paid, and wouldn’t accept Scottish currency despite the fact that it is legal tender in the UK. The Shepherds rest only deserves a mention because Jamie tries his very best! If I ran a business I would employ someone like him!
He did give me a complimentary drink, considering I paid for the taxi. I asked if I could have supper there.. he asked if I had brought food as they have no restaurant!! I certainly did not have the energy to walk into the Center of town at Sowerby Bridge… so I gave supper a miss. The smart TV was good… I couldn’t close the velux style window and hoped it wouldn’t rain on the newly refurbished “upgraded” room. If I didn’t have a sense of humour I would be furious… cest La vie!!! Highly recommend Jamie… niether hotel though, sadly…
Bernie
2025 年 5 月入住 1 晚