I definitely do not like the kiosk, it is impersonal, and the fact that you’re farming jobs out to India is not something I value.
david
2025 年 5 月入住 1 晚
6/10 一般
Karen A
与配偶出行
2025 年 5 月 4 日
满意:住宿条件和设施,清洁度
Limited customer service pillows poor condition
Karen A
2025 年 5 月入住 1 晚
4/10 很差
Sally
与家人出行
2025 年 5 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Couldn't sleep well because of noises. Check in process was inconvenience.
Sally
2025 年 5 月入住 1 晚
4/10 很差
James,anchorage
2025 年 5 月 1 日
不满意:清洁度、员工和服务、服务设施
Changed linen one time. We had to ask for towels. Some man in a screen is who helps you. Room was very dirty, moldy.
James
2025 年 3 月入住 5 晚
8/10 还可以
Marharyta
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
So chemical smell
Marharyta
2025 年 4 月入住 2 晚
6/10 一般
Amy
与家人出行
2025 年 4 月 29 日
not sure why this property has as many stars as it does. this is a 1-2 star place at best. they have a virtual check-in system which is not very personal . The person that checks you in on the kiosk has a thick accent that makes it hard to understand. If you are having issues there is a different guy that comes out to help with any questions you have. The room its self was clean. the top blanket is white and had either a stain on it or was a touch dirty. the room smelled like it was an old smokers room or was smoked in fairly recently. That smell was even on the pillows. when I was leaving at 6am it looked like it was 2 transients who was huddled by the soda machine with their belongings. They did not appear to be there at 230am when I took someone to the airport.
Amy
2025 年 4 月入住 1 晚
10/10 超赞
Sean
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Good spot to stay with comfortable rooms and everything close by
Sean
2025 年 4 月入住 8 晚
4/10 很差
Karin
2025 年 4 月 20 日
不满意:住宿条件和设施,清洁度
Karin
2025 年 4 月入住 2 晚
10/10 超赞
Jesus
2025 年 4 月 13 日
Jesus
2025 年 3 月入住 3 晚
2/10 糟糕
David
2025 年 4 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’m surprised I survived and there were no crackheads sleeping in the moving truck I rented in the morning. Time will tell if I picked up any diseases!
David
2025 年 4 月入住 2 晚
4/10 很差
Michelle
2025 年 4 月 6 日
满意:住宿条件和设施,清洁度
Michelle
2025 年 4 月入住 1 晚
2/10 糟糕
Kerry
2025 年 4 月 3 日
不满意:住宿条件和设施,员工和服务
Kerry
2025 年 3 月入住 2 晚
8/10 还可以
Carol
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
resturants
Carol
2025 年 3 月入住 3 晚
6/10 一般
Paul
2025 年 3 月 30 日
The check in process was ridiculously bad. Not sure who thought it was a good idea to have an out of country person check in, but it was a lousy experience flat out…otherwise good room and area
Paul
2025 年 3 月入住 1 晚
4/10 很差
alice
与家人出行
2025 年 3 月 28 日
满意:清洁度
不满意:服务设施,员工和服务
talk to a comp.for our reservation and people smoking pot in the next room and coming in our room
alice
2025 年 3 月入住 3 晚
6/10 一般
KENNETH
与家人出行
2025 年 3 月 28 日
Weird kiosk video check-in with someone in Chicago who was polite and made an effort but spoke poor hard to understand English.
Th didn’t work first two nights. Getting actual on-site service was hit and miss but very helpful when they arrived.
Also, the toilet wouldn’t flush the first time and had to request service.
Location & availability was what was right.
KENNETH
2025 年 3 月入住 3 晚
10/10 超赞
Jessie,Vancouver
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Jessie
2025 年 1 月入住 1 晚
4/10 很差
Hans
与家人出行
2025 年 3 月 22 日
The 'Zoom like' remote check-in was the worst I ever experienced. The "clerk" was nice enough, but the impersonal nature was too much. I doubt I'll stay here again.
Hans
2025 年 3 月入住 1 晚
6/10 一般
James
2025 年 3 月 21 日
Very average
James
2025 年 3 月入住 1 晚
8/10 还可以
Filiberto
2025 年 3 月 21 日
满意:员工和服务,清洁度
Good
Filiberto
2025 年 3 月入住 4 晚
4/10 很差
Thomas
2025 年 3 月 19 日
不满意:住宿条件和设施,员工和服务
The hotel rooms look far better on the website than they did in reality. While the room appeared clean, it was in desperate need of some TLC. On top of that, the smell was unbearable. I ultimately decided not to stay, even though I had prepaid and lost my money.
The check-in process only made matters worse — it was done via video with a representative who had a strong accent, making communication extremely difficult. This added to an already frustrating experience. Offering free popcorn and cookies doesn’t justify the steep price tag and only felt like an insult.
I’m deeply disappointed. I’ve come to expect a higher standard from the Howard Johnson Wyndham chain. This experience has certainly made me more cautious when selecting a hotel. I regret relying on the brand’s reputation and my past positive experiences without checking reviews for this particular location in Spokane. Lesson learned.