When we went, the front desk check in staff was wonderful. We were able to get a room upgrade for only $25 USD which was nice with our larger family. However we were disappointed that the carpet/wallpaper was very outdated so you could see the aged grime, the door knobs inside the room for the bathroom and adjoining room doors were broken, the pools were disgusting - it looked like they hadn't been cleaned in over a month, and the breakfast that the front desk staff told us about which was your standard continental breakfast - only had oatmeal, tea, coffee and yogurt - safe to say my kids were not touching that specially when they were told there was cereal and waffles the day before. The area around the hotel is hwy and parking lots, but at least there was a Denny's next door and they gave us 2 $7 off coupons for breakfast.