Made a reservation, reservation said i had a room. Got to hotel told no reservation all sold out.
Micah
2025 年 5 月入住 1 晚
4/10 很差
Kara
2025 年 4 月 29 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The room was dirty. The phone didn't work. The room, hallways, and elevators had dust bunnies everywhere. The hot tub was closed down. The towels were paper thin and several of them had mud and makeup on them caked on them. They cleary had not been washed. There was one employee on staff on Friday evening during check-in times so she had to close the front desk while she had to go attend to other things such as cleaning my room.
Kara
2025 年 4 月入住 2 晚
2/10 糟糕
Shiree,Thermopolis
2025 年 4 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施
We were disappointed with our experience. The staff was unwilling to work with us even though we reached out several days before our stay. The entire establishment smelled strongly of cigarettes and marijuana. For safety, the back door was supposed to be secured, but it did not lock properly. Additionally, the hotel is located right off the highway, which made it noisy. We would not stay here again.
Shiree
2025 年 2 月入住 2 晚
4/10 很差
Stephanie
与家人出行
2025 年 4 月 27 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Property advertises that it has a pool and hot tub. Hot tub was drained because it is broken. The pool was way too cold to swim in. The pool room was dirty. Beds were hard as rocks. Next time I will spend a little more money to get a better hotel.
Stephanie
2025 年 4 月入住 1 晚
10/10 超赞
Brittany
与家人出行, 商务旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Had a great stay
Brittany
2025 年 4 月入住 1 晚
2/10 糟糕
Korie
与家人出行
2025 年 4 月 20 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I called a week before my stay to make sure there was a hot tub and an indoor heated pool. The hot tub had no water in it, and the pool was ice cold/heater broken. The room had a horrible odor. Dont recommend.
Korie
2025 年 4 月入住 1 晚
4/10 很差
Heather
与家人及幼儿出行, 与家人出行
2025 年 4 月 17 日
不满意:清洁度
I rented this hotel because of the indoor pool and the pool was horrible looking, looked as if they had just added chemicals and had what appeared to be vomit floating in it as well. Breakfast was just average. Also looked as if the room was only surface cleaned because there was tons of dust behind the chair and in the bathroom there was paint bubbling away from the wall. This location is not safe due to all of the houseless people beging for money and wandering around.
Heather
2025 年 4 月入住 3 晚
4/10 很差
Niels
2025 年 4 月 14 日
Disappointing
Niels
2025 年 4 月入住 1 晚
8/10 还可以
Ralph and Judy
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
It was a nice place to stay. There were a few little things that bothered us, the shower head needed to be replaced, and the electrical outlets needed to work. The breakfast was great!
Ralph and Judy
2025 年 4 月入住 1 晚
10/10 超赞
Thomas
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
The accessible king room is very spacious.
Thomas
2025 年 4 月入住 1 晚
6/10 一般
Ker
2025 年 4 月 10 日
不满意:住宿条件和设施,员工和服务
Non smoking room still smelled like smoke. Hallways smelled too.
Ker
2025 年 3 月入住 1 晚
10/10 超赞
Connie
2025 年 3 月 29 日
Connie
2025 年 3 月入住 1 晚
2/10 糟糕
Victoria
与家人及幼儿出行
2025 年 3 月 22 日
不满意:员工和服务、服务设施、住宿条件和设施
When i arrived was told their was no availability even though i had booked through expedia. Expedia called them and they just happened to have someone cancel in that 10 minutes. I had booked a two queen room and was given a double bed room. The hotel refused to compensate. Expedia did great though and did compensate. They only had instant coffee for breakfast and the hot tub is not working. There was limited parking near the entrances to the hotel.
Victoria
2025 年 3 月入住 2 晚
8/10 还可以
Nick
商务旅客
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very clean and staff was very nice!
Nick
2025 年 3 月入住 1 晚
8/10 还可以
Mary
2025 年 3 月 13 日
满意:服务设施
Clean and friendly but out of coffee 😢
Mary
2025 年 3 月入住 1 晚
6/10 一般
Kenneth
商务旅客
2025 年 3 月 12 日
不满意:清洁度
Staffs were 5 out of 10. Front desk specifically!!!
They look sad always!!!
Kenneth
2025 年 2 月入住 1 晚
4/10 很差
Kelsey
与家人及幼儿出行, 与配偶出行
2025 年 3 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our refrigerator in our room didn’t work. The hot tub was drained and the “heated” pool was ICE cold. Ended up going to a family members hotel to swim. Breakfast was not the best. Ran out of stuff by 8 am. Paint chipping and floors dirty. The sprinkler in our room was half way hanging out. Half the lights on our room didn’t work. Only certain buttons on tv worked. We saw the same trash on the ground in the hallways our entire day. very disappointed in this hotel.
Kelsey
2025 年 3 月入住 2 晚
10/10 超赞
rollins,Springfield
2025 年 3 月 7 日
rollins
2025 年 3 月入住 4 晚
6/10 一般
Joanne
2025 年 3 月 5 日
Joanne
2025 年 3 月入住 1 晚
4/10 很差
Christopher
团体旅客
2025 年 2 月 25 日
不满意:员工和服务、服务设施、住宿条件和设施
Coffee machine was broke they can barely understand that I was asking for the coffee and had to go up the street at the nearest gas station to get it both mornings hallways were completely filthy and I understand it's snowed but nobody made an attempt one time to clean anything in the hallways and when I went to check in my room the cleaning cart was in the hallway and they did not make one attempt to move to let me get by probably because they didn't understand any English
Christopher
2025 年 2 月入住 2 晚
8/10 还可以
harry
2025 年 2 月 22 日
harry
2025 年 2 月入住 1 晚
8/10 还可以
JoNathan
与家人出行
2025 年 2 月 21 日
满意:服务设施,员工和服务
Breakfast
JoNathan
2025 年 1 月入住 2 晚
10/10 超赞
Bonnie J
与配偶出行, 商务旅客
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable and clean.
Bonnie J
2025 年 2 月入住 1 晚
8/10 还可以
Vicky
与家人出行
2025 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked at Hampton Inn but were checked in at Comfort suites