It was impossible to set the room thermostat to a comfortable sleeping temperature. Our room had a beautiful seaside view, but it would get uncomfortably warm during the night. When we spoke to the front desk, we were told that air-conditioning was permanently turned off during the winter and that we should just leave the window/balcony door open. The next morning, my husband was covered in mosquito bites! How is this possible for a 5-star hotel?!! Management had to be convinced to lend us a fan. Don't stay here during Feb unless you like sleeping in 26-28°C. If the cleaning service wasn't as good as they were, I would have given this hotel a 1-star.
Breakfast buffet was decent. However, there was not a single dish or item that was memorable, except for the appalling cheese display that looked haphazardly cut and left out for way too long. Thankfully, the rest of the food looked fine. But the cheese was in the same, sad state for most of the week that we stayed.
As for the rest of the hotel, it's next to the beach, but there is no beach side access. You can see the beach from the garden, but there are service buildings and a trench in between. The surrounding area didn't feel safe at night, so we opted for food delivery, which was thankfully full of options and very convenient on the days we stayed in.
Overall, this was the worst Hilton we have ever stayed at. I do not recommend this place to anyone.