8/10 还可以
Henry
与配偶出行
2025 年 4 月 30 日
满意：员工和服务、服务设施、住宿条件和设施
I would say this is one of the best all-inclusive resorts. However, there are “little things” that stop this resort from being the best that it could be.
The grounds are beautiful. The beach and ocean is right at the edge of the resort. This resort is immaculately kept.
Beware of deceptive spa charges during final checkout of the resort . I was charged additional costs despite what was published on the web and told to me by the spa staff.
Food: The Oro Restaurant, despite listing their fish as fresh catch of the day, the fish was fresh frozen at best. N.Y. Strip at Elements was flank steak. At a resort of this caliber I expect more honesty. Overall the food was hit or miss. There were too many buffets for dinner. Although the buffet food was of good quality, it was never hot so the flavor suffered. Breakfast was very good but lacked variety and ended strictly at 10am.
Drinks: They were consistently made and the bartenders were friendly. They had a great rum punch!
Entertainment: Evenings were great because there were singers every night.
Worker’s attitudes here it was a mix bag. Most would greet you with a smile and care. Workers spent too much time talking among themselves. One extremely friendly and very helpful hostess was named Carolann. They need her to train others.
Because the resort is small you end up meeting a lot of nice people there. The place has a great atmosphere. However, it could use more vibe during the day with music.
Henry
2025 年 4 月入住 9 晚
