2/10 糟糕
Alexandria
2025 年 5 月 28 日
1. It was not clearly stated that my children wouldn’t be able to swim. I booked this for my sons 8th birthday & all he wanted to do was swim & they have an amazing pool. I was forced to then book ANOTHER hotel just to swim.
2. I informed the front desk that I wanted to add my sister to the reservation so she could request a key to decorate for my son’s party. I wrote down her name as requested. When my sister arrived they refused to give her a key. I then had to call & go back & forth with an Ameristar rep. They entered the spelling of her name incorrectly
Alexandria
2025 年 5 月入住 1 晚