First, there was no control to the cooling system. The thermostat did not work. The floor tile in the bathroom was broke and had some sharp edges for bare feet, Most important we stayed 2 nights, After the first night our room was not serviced, No clean towels, bed not made etc. So we had to use the same towel and wash cloth for 2 days. Not what we expect in a room rate.
Danny
2025 年 4 月入住 2 晚
6/10 一般
Kenisha
与家人及幼儿出行
2025 年 4 月 27 日
不满意:员工和服务
Called the front desk twice and the staff was rude both times. The jetted tub's jets were rusty and the tub drained poorly.
Kenisha
2025 年 4 月入住 1 晚
6/10 一般
Zachary
2025 年 4 月 19 日
满意:员工和服务,清洁度
The property was great. The hotel was clean. However, I feel like there should be stricter rules for parties and kids. We were there for a work trip and even had our 7-year-old with us and she couldn't even enjoy the pool because there were 10-15 rowdy boys not being watched by their parents instead the parents were in the kitchen area drinking and partying very loudly. My daughter chose to get out of the pool about 5 minutes after being in and we went back to the room to lay down which was even worse because the remainder of the rowdy boys that weren't in the pool were running and jumping so loudly above us. After about an hour I did go talk to staff and he said someone else had just called to complain as well but it didn't stop until about 1am at which point my daughter was crying and begging to go home the adults were still drinking and screaming and playing games in the kitchen area extremely loud to the point you couldn't walk down the hall and have a conversation with the person next to you because you couldn't hear. Hotel is nice but limiting the drinking parties and controlling children behavior would definitely be better
Zachary
2025 年 4 月入住 1 晚
6/10 一般
Dawn,Fort Atkinson
2025 年 4 月 14 日
满意:员工和服务
The people were friendly. The pool looked nice. The bathroom , the tiles were loose the shower was very small didnt work very good.
Dawn
2025 年 4 月入住 1 晚
10/10 超赞
Riley
2025 年 4 月 11 日
满意:清洁度
Riley
2025 年 4 月入住 1 晚
4/10 很差
Matthew
2025 年 4 月 8 日
满意:员工和服务
不满意:住宿条件和设施
Matthew
2025 年 4 月入住 1 晚
8/10 还可以
Mike
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施
It is just ok . Needs a deep cleaning
Mike
2025 年 4 月入住 1 晚
8/10 还可以
Agnieszka
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
It was a good place to stay for two nights.
Agnieszka
2025 年 4 月入住 2 晚
10/10 超赞
Robert
与家人及幼儿出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thanks, great services by front desk staff
Robert
2025 年 4 月入住 1 晚
10/10 超赞
Jason
2025 年 4 月 6 日
满意:住宿条件和设施
Jason
2025 年 3 月入住 2 晚
10/10 超赞
Alfredo
商务旅客
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
Alfredo
2025 年 4 月入住 1 晚
8/10 还可以
Lowell
2025 年 3 月 30 日
满意:员工和服务,清洁度
ESy to get to. Hairs on bathroom floor
Lowell
2025 年 3 月入住 1 晚
8/10 还可以
Louisa,Moline
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was a little leery since some ratings were between 2-3 stars but I give it a Solid 4 stars. ⭐️ ⭐️ ⭐️ ⭐️ It was a pleasant stay with clean, quiet rooms in a great location with lots of dining options nearby.
Louisa
2025 年 3 月入住 1 晚
2/10 糟糕
Patricia
与配偶出行
2025 年 3 月 29 日
不满意:清洁度、服务设施、住宿条件和设施
Our room was not clean There was pee on the toilet bowl and seat. Carpet was dirty. All surfaces were dusty and dirty. I had to clean the toilet seat and all surfaces with Clorox wipes. Did not complain because the only staff present was the desk clerk and he was having problems and was on the phone with management. We would not have stayed if there was another option. Bed and bath linens were clean but very worn. Totally unacceptable and inexcusable. I didn’t expect the best but how can these hotels get by with this?
Patricia
2025 年 3 月入住 1 晚
4/10 很差
Gary
与家人及幼儿出行
2025 年 3 月 16 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The pool was closed for repair. If we had known, we would have picked a different hotel.
The ice machines did not work.
The bar sink was dirty and had a spider and web in it.
The one ice maker that had ice, the ice was melty and we found cubes with brown spots in the ice.
Gary
2025 年 3 月入住 1 晚
8/10 还可以
Alfredo
商务旅客
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
No gym and swimming pool
Alfredo
2025 年 3 月入住 1 晚
8/10 还可以
Luis f
与配偶出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property needs a bit of TLC. It’s not the kind of Best Western franchise one is used to see. Towels were limited to one person same as the small ones. The staff is very nice though.
Luis f
2025 年 2 月入住 1 晚
10/10 超赞
Nichole
2025 年 2 月 21 日
满意:员工和服务,清洁度
Ashley, the manager, was extremely welcoming and went out of her way to make our stay very good. The ice machines were not working properly and the pool was out of service. Over all extremely happy. Thank you
Nichole
2025 年 2 月入住 1 晚
10/10 超赞
Bryan
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and wonderful staff
Bryan
2025 年 2 月入住 2 晚
2/10 糟糕
Vincent
2025 年 2 月 16 日
Vincent
2025 年 2 月入住 1 晚
2/10 糟糕
Judith
与家人出行
2025 年 2 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Save your money, go to hotel across the street!
Had to move rooms three times. First room AC poured water all over carpet and they “upgraded” us to a king suite with jacuzzi tub. Jacuzzi tub didn’t work nor did shower. Second room, went to shower and handle fell off and sprayed water everywhere. Moved us again and it was tolerable. Not super clean and owners live in the rooms that’s why we were “upgraded” to the room the lived in. Has gone downhill fast. Needs remodel. We were afraid to eat there so ended up eating at restaurant across the street. Definitely worst Best Western I’ve ever been too.
Judith
2024 年 11 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 1 月入住 1 晚
10/10 超赞
A.
2025 年 1 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, great staff and room was immaculate.