Dried blood bathroom door, hair, refrigerator didn’t work, cords in the floor, parts falling off. Noise levels were high. Shocked this is a Hilton hotel!! Front Desk staff were friendly and helpful.
Sherry
2025 年 5 月入住 1 晚
6/10 一般
John
与家人及幼儿出行
2025 年 4 月 28 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Sheets were stained. Pull-out sofa sleeper was full of crumbs. Bathroom sink was plugged. No bodywash in the dispensor in the shower.
Grab and go breakfast had a frozen sausage sandwich in it.
John
2025 年 4 月入住 2 晚
10/10 超赞
Steven,Brainerd
2025 年 4 月 18 日
Steven
2025 年 4 月入住 1 晚
10/10 超赞
Kelci
与家人及幼儿出行, 团体旅客
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lobby has plenty of room to gather. Large table next to a fire place where are friends were able to hang out in the evening.
Kelci
2025 年 4 月入住 1 晚
10/10 超赞
Steven,Brainerd
2025 年 4 月 7 日
Steven
2025 年 4 月入住 1 晚
6/10 一般
Jasmine,Chesterfield
与家人及幼儿出行
2025 年 3 月 23 日
满意:员工和服务、服务设施、住宿条件和设施
For starters the lobby was very clean offered great items and even the bar area was a nice add. Staff was nice my entire stay and very helpful. Unfortunately my room stay was not very pleasant. I stayed for 5 nights and the first room I was in was not clean. It was hair on the bathroom floor and shower floor. Wall paper peeling badly in bathroom and in room by the bed. The tub made a very loud noise while showering and they offered to switch me rooms the next morning. Switched rooms and the room was better aesthetically but the toilet didn’t work in the room. They had to bring me a plunger to keep it plunged the whole time. Overall the stay because of the staff’s continued help made it amazing but the actual room was the down fall.
Jasmine
2025 年 2 月入住 4 晚
4/10 很差
Lana
与家人出行
2025 年 3 月 21 日
不满意:住宿条件和设施,清洁度
We booked a King bed with fold out couch because we had 3 adults staying in the room. When we checked in they had moved us to a standard King room (no couch). I was told that they reassign rooms as needed - evidently without regards to necessary sleeping space!! I asked them to fix this and was told that they didn't have a king/couch room available and the hotel was full. I asked how he was going to help us and was told that we could have free breakfast - WHAT?? Not enough room to sleep but we could have breakfast the following morning - ridiculous!!
I asked for the manager and he eventually found her. She reassigned us to a king/couch room. So I guess they weren't full after all!!!
We got in the room and unfolded the couch. The mattress was disgusting - stained and filthy. We again went to the desk to report it. Manager came to look at it and quickly agreed that they needed to bring another one. They brought another mattress that was better but still a bit stained.
I am not sure I will book through Expedia again if the hotel can just change your booking. I will NOT stay in this hotel again. Nice, safe area but this experience was not good.
Lana
2025 年 3 月入住 1 晚
6/10 一般
Lora
团体旅客, 商务旅客
2025 年 3 月 6 日
Bathtub was not clean and the hot water took forever to heat up. Never did get real warm.
Lora
2025 年 3 月入住 1 晚
10/10 超赞
Wen
与家人出行, 带宠物出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Pet friendly!
Wen
2025 年 2 月入住 1 晚
8/10 还可以
Cheryl
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
This is a great hotel. Very clean, great staff. Only negative is it is very close to the interstate so very noisy, but thats to be expected in a city.
Cheryl
2025 年 2 月入住 1 晚
6/10 一般
Brian
2025 年 2 月 17 日
Brian
2025 年 1 月入住 2 晚
10/10 超赞
Ryan
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ryan
2025 年 2 月入住 1 晚
10/10 超赞
Steven
2025 年 1 月 23 日
Steven
2025 年 1 月入住 1 晚
4/10 很差
Robert
团体旅客
2025 年 1 月 20 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The breakfast was amazing and ftont desk staff was very nice.
But our room was not good. TV didn't work, shower didn't work, bathroom was not stocked, few bugs also.
Robert
2025 年 1 月入住 1 晚
10/10 超赞
Joshua
2024 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
It was a hotel. Just what I was looking for
Joshua
2024 年 12 月入住 1 晚
10/10 超赞
Alexandra
2024 年 12 月 19 日
满意:住宿条件和设施,清洁度
Alexandra
2024 年 12 月入住 8 晚
10/10 超赞
Josh
2024 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
The lady that checked me in was super polite and personable. I hadn’t seen that in a while checking in, so it was refreshing.
Josh
2024 年 12 月入住 1 晚
6/10 一般
Muhammed
2024 年 12 月 8 日
满意:清洁度
不满意:员工和服务
Muhammed
2024 年 12 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024 年 12 月 1 日
满意:员工和服务,清洁度
不满意:客房舒适度
Try somewhere else
Not enough pillows or towels. Drafty room. Blackout curtains didn't extend long enough. A strange extremely loud noise would periodically go off during the night. Pool was small.
On last night we were woken up by our neighbor's dogs constantly barking.
Breakfast is not included.
真实旅客
2024 年 11 月入住 3 晚
8/10 还可以
Pete
2024 年 11 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Affordable and comfortable
Pete
2024 年 11 月入住 1 晚
10/10 超赞
Michael
与配偶出行
2024 年 11 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Quiet
Michael
2024 年 11 月入住 1 晚
8/10 还可以
Ken
2024 年 11 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
We stayed in room 402 and never had hot water, just luke warm. They offered to move us to a different room but we didn’t want to go through the trouble. Everything else was really great.
Ken
2024 年 11 月入住 4 晚
10/10 超赞
Brian
2024 年 11 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this place. Recommended using Travelocity and NOT calling Hilton. Tried to charge me $25 extra
Brian
2024 年 11 月入住 1 晚
10/10 超赞
josh
与家人出行
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
Nice stay, kind of expensive but location was convenient for our needs.
josh
2024 年 11 月入住 3 晚
8/10 还可以
Daryl
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Generally nice. Friendly staff. Wish simple cold breakfast was free. Some young guests loud in hall late at nights.
Comfortable beds. Water barely warm, but not a big deal. Overall good stay.