Unfortunately, my recent stay at this property was disappointing and did not meet the standards I expected, especially based on my previous visit. The biggest concern was safety — parts of the roof were missing during my stay, which made the environment feel unsafe and poorly maintained.
On top of that, I was given only one water park pass, even though I had received four during my last stay under the same conditions. When I brought it up, it wasn’t resolved, which was frustrating and felt unfair.
The cleanliness was also not up to par — the room and common areas needed much more attention. Overall, this experience left me disappointed, and I hope the hotel addresses these issues for future guests.