The hotel needs to be updated. No elevator, tv wasn’t working, light in room dull.
Lakima
2025 年 5 月入住 1 晚
4/10
Very dated property. No elevator and stairway looked like carpet had been in a flood. TV didnt work and no restaurant on property. Had to beg for a different room. Room was bigger but only 2 channels worked on tv. No where to go so you are stuck in the room. Hair dryer didnt work and difficult to get staff to find a working one. Do not stay here.
Darryl
2025 年 5 月入住 1 晚
8/10
Rooms were clean, nice view, just need more channels on the tv
Shiniqua
2025 年 4 月入住 1 晚
10/10
Great property. Great staff.
Curtis
2025 年 5 月入住 3 晚
10/10
Nice
Melina
2025 年 5 月入住 1 晚
10/10
We were in the Argave villa the feel the view perfect
Maris
2025 年 5 月入住 3 晚
8/10
i found a napkin behind the chair by the window. it had a used condom in it , but the hotel and room was nice the staff was nice . i will be back there again . hopefully i wont find nothing behind the chair . lol
AMANDA
2025 年 5 月入住 1 晚
10/10
They guy that checked me in was helpful
AMANDA
2025 年 5 月入住 1 晚
6/10
First night the clerk gave the wrong key for a room that was already occupied. Secondly, the room card sucks due to always deactivating. I stayed there for 3 nights and I had to go to front desk 8 times to reactivate card. Otherwise, the rooms are nice and an amazing view of the ocean.
Ceola
2025 年 5 月入住 3 晚
6/10
Many websites aren't kept current but we hoped for a restaurant and bar on site as we didn't want to take a cab. The facility should invest in updating the rooms and the grounds. The hotel is in a lovely location and with some care could return to her earlier elegance. The room was very clean and linens fresh. I hope they bring her back to be the first class hotel she was meant to be.
Elizabeth
2025 年 4 月入住 1 晚
8/10
Jay
2025 年 4 月入住 1 晚
6/10
They have closed the restaurant and the bar. You have to walk all the way down to this other restaurant that they own. They also tried to put us in a villa which you had to walk to with your suitcases. There was no transportation or help to get to that villa. When we got to the Villa the phone or the internet didn't work. So I requested to be put back in the main hotel. The building is a little dated which is fine to some extent but there's nothing around it. It's just a place to stay if you want to go to the airport the next day. The staff was friendly and helpful as they could be
rosanne
2025 年 4 月入住 1 晚
10/10
Zachary
2025 年 5 月入住 1 晚
8/10
angela
2025 年 3 月入住 1 晚
6/10
Will not stay again
isaminda
2025 年 4 月入住 1 晚
10/10
Grace
2025 年 5 月入住 2 晚
8/10
The suites have beautiful views of the sea and it is located only a few minutes from the airport.
ronald
2025 年 4 月入住 1 晚
8/10
Shabandah Iambii
2025 年 4 月入住 1 晚
10/10
I would stay here again
Tanasha
2025 年 4 月入住 3 晚
10/10
Faith
2025 年 4 月入住 1 晚
2/10
It’s very sad. We have stayed there 1-2 times a year since it was a Best Western. It was always a great way to start and end a sailing trip. But this last visit for all 8 of us was awful. No restaurant or bar ( but it was advertised). Again, a very sad senerio.
David
2025 年 4 月入住 1 晚
2/10
No restaurant onsite Even though it was advertised
The advertised the concierge to help with our wedding plans. We never received a call or email back from our requests.
Charged a resort fee without having resort amenities!
We requested maintenance on Monday and nobody came until Wednesday
We had cockroaches in our room
We ride the room was very warm and the AC did not seem like it was putting out enough cold air. They did move us to the another room and that room was much better at cooling.
There was no indication that the room was about 120 yards away from the parking area. There was no one to assist us with our bags. Both of us have issues with our knees and this was not expected. Nothing was mentioned that we would have to use steps to get to the room.
The bar was permanently closed.
Soda Machine did not work
The large patio shown for the deluxe villa is not what you get.
The electric GFCI outlet next to the sink did not work. They had connected a simple extension cord from the 1950's electrical outlet on the old-school light above the sink and lady on the counter to use instead of the proper outlet. This is not only a potential code violation but also a law suit waiting to happen if someone gets hurt. Take a photo.
When we played the hair dryer in and turned it on the light above the sink started to strobe.
Electrical code violation next to the ice machine with exposed wiring and no cover to the junction box.
The list goes on but I'm not allowed to add more ch
Michael
2024 年 12 月入住 5 晚
10/10
The property is close to everything. No fault of the hotel but transportation costs are ridiculously high. To go 2 miles will cost you $9 PER PERSON.
Emerald Beach is close by and is a nice beach to relax. All staff were really friendly and helpful. Special shout out to Paul at Fusion restaurant for being excellent.
Philip
2025 年 4 月入住 2 晚
8/10
The hot water was not very hot, it got luke warm at best.