“I made a late booking, the hosts were very accommodating throughout the duration of my stay yet. The room gave nice independence. Good WiFi and had everything that I needed.
Service was the min”
“The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! ”
“So i suppose the price for a night isnt bad, but when youre expecting a whole apartment aslisted and there are others there, its not so great. Stood outside door for 20mins. Not easy to get key via access code( no email before) 2 towels for 3 people, 1 was damp, 1 had a brown 'stain' on it. Bedding old and worn. Headboards dubiously stained!!!!”
“Good communication for check in, easy and faster
Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch
Easy check out, thanks for everything ”
“Fantastic place to stay near Telford. I use this place when im working nearby and it is perfect.
Ive even stayed here with my family which worked really well.”
“Check in was a disaster. They didn't communicate through email any check in instructions, they use an App that I don't have or use. Once we cleared that up it took almost an hour from the time I got the the property to figure out their demands to get an expensive deposit made until I could get a code to get into the place. The management company the owner uses for check in is a disaster. Poor customer service, didn't respond to most emails. The place itself is small and basic which is fine.……
“We decided to stay at the cabin as it was relatively close to Alten towers. The location was beautiful, peaceful and exactly what we were looking for.
On arrival we noticed there was a code lock but hadn't got a code to open the door. I called the owner and she was abrupt and gave me the code.
The kids then wanted to go into the hot tub but found it was hardly bubbling and obviously wasn't working properly.
Later that night i noticed there was no logs for the log burner. I text messaged the……
“Awful area felt very unsafe
Advertised as a two bedroom apartment
Was one bed room and an awful sofa bed in the kitchen
Tv was smashed
Host unhelpful
We stayless than 30 minutes amd had to book another hotel
Seeking a full refund would not recommend ”
"We had a great stay at this historic hotel. Check in/check out was smooth. Great breakfast selection with hearty portion. Room is clean and bed is just the right firmness that you can wake up rejuvenated without backache. We also like how they stock plenty of welcome drinks and snacks in room to give us coziness to wind down in the cool weather."