We were quite disappointed with our accommodations. The facility was very rundown and in need of repair. The walls were scratched up and had duct tape on them.
Joshua
2025 年 5 月入住 1 晚
8/10
Check-in was easy. Excellent welcome and key system explained.
Minor issues. 13amp sockets not easy to access, took a while to find the spare sockets, all were behind furniture!
Only one bedside lamp. Not a major issue this time, as we only needed the room for sleeping. However, for a longer stay bedtime reading would have been an issue.
Problem with the door handle being loose. It was reported and we were assured that it had been logged and would be dealt with.
We will be staying again when we need to be in the area.
Eric
2025 年 5 月入住 2 晚
8/10
Very clean, newly refurbished room (#14) with a very well stocked tea tray and good towels and bedding. On a Sunday night, there were limited eating options nearby, so we had a chinese and pizza takeaway in our room. The room was let down by needing just a little more maintenance - the desk chair was broken and the door handle was loose. Its also a noisy hotel because although other guests were just going about their normal business the sound seemed to really carry and echo through the corridor.
Paul
2025 年 5 月入住 1 晚
10/10
Totally Recommend this Hotel 😍👍⭐️⭐️⭐️⭐️⭐️
Jeremy
2025 年 4 月入住 1 晚
6/10
Paul
2025 年 4 月入住 1 晚
10/10
Very good location to visit Beamish museum. Staff all very helpful. A big thanks to Jeanette on reception
Phil
2025 年 4 月入住 2 晚
10/10
No breakfast any more . It’s fine , but very basic . But clean and pleasant.
Karen
2025 年 3 月入住 1 晚
10/10
Very friendly staff room very clean bed comfortable. EXCELLENT Breakfast.
Hugh
2025 年 3 月入住 1 晚
10/10
Aiden
2025 年 3 月入住 1 晚
2/10
Sarah
2025 年 2 月入住 3 晚
10/10
First class
Anthony
2025 年 1 月入住 1 晚
8/10
The room was spotless, with a large bedroom and shower room. Everything was provided that I needed and the reception staff were very helpful.
The only thing I would have liked was the bins to be emptied every day.
Martine
2025 年 1 月入住 3 晚
10/10
Donna
2025 年 1 月入住 1 晚
10/10
L
2024 年 12 月入住 1 晚
10/10
Great hotel, great value and superb support from the staff.
Rooms were large and clean. Will certainly book again in the future.
Lee
2024 年 12 月入住 1 晚
10/10
Check in process a bit strange so you need email access
When reception lady called she was very helpful
Robert
2024 年 12 月入住 1 晚
8/10
It was clean with good amenities. Restaurant downstairs and walking distance to Greggs, Starbucks and Dominos.
A nice drive to nearby pubs and restaurants as well.
Hotel has a lift for those who can’t walk up stairs. Good security and it was quiet.
真实旅客
2024 年 12 月入住 2 晚
10/10
Friendly staff and always cheerful and helpful. Hotel spotless , room spotless, warm and cosy. Convenient parking and breakfast at Tangos next door excellent
Norman
2024 年 12 月入住 2 晚
10/10
Sara
2024 年 11 月入住 1 晚
10/10
Philip
2024 年 12 月入住 1 晚
10/10
Clean hotel friendly staff definately go again
Mark
2024 年 11 月入住 1 晚
10/10
Room was great. It was warm, spacious and very clean. Bathroom was the same. The tea and coffee making facility was well stocked and there was even an iron and ironing board available on the landing.
One down side was that there wasn’t always staff on hand at reception to answer any queries or resolve issues quickly.