2/10 糟糕
Scott
与配偶出行
2024 年 11 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is under a much needed renovation.
But that’s not my issue.
I biked online through Expedia. Due to some other circumstances, we were unable to stay in the weekend we booked. And though the fine print did say they would not refund our money, the hotel was more than willing to allow us to move our reservations to a different weekend.
But Expedia would not agree to it.
WARNING - I highly recommend booking through a different booking site.
This was an opportunity for Expedia to do the right thing. They chose not to help a customer.
Find a different booking site.
Scott
2024 年 11 月入住 2 晚