马尼拉阿拉帮星摩尔购物中心附近酒店

“Good”

“Good ”

“The location was close to everything in the area”

“Perfectly fine. Friendly staff, room clean, shower works. Has electrical outlets for charging.”

“Our room had a blocked toilet which they didn't attend to when we asked. No room service for the two days that we stayed. No bath mat no face washer no coffee and only 2 complimentary bottles of water for two days.”

“They are good ”

“we where not able tk stay/ use our reservation because the room that we booked is not available when we got there. we where not refunded and we did not have a room. worst experience from expedia.”

“The security guard did not allow us to go inside because there is no unit number in our booking. We called the number in the booking receipt at least 10x but no answer. We sent a message but no reply as of now. Can I get a refund for my payment?”

“It’s a non suspecting hotel/residential complex. The hotel itself is beautiful. The people were lovely but the service is slow…. Very slow! We had issues with WIFI in our room and it took several calls for it to be looked at. It was never really fixed and we constantly had to reset the router. The rooms are beautiful despite being small. What I felt was the let down was the breakfast menu. It was sad… really sad. You’d go downstairs expecting to be greeted with a beautiful buffet……

“The staffs were courteous and friendly. The place is clean easy access for dining and shopping.”

“Very friendly staff and very helpful. Locals are very friendly and theres plenty of good local food to eat.”

“I have read ads about Excelsior a while back but I felt it was too expensive considering its location. This time their price was reduced to a reasonable price so I booked. Other than the fact than parking is separated and there is no walkway to the hotel, all were excellent from well appointed rooms and beddings and very courteous staff.”