Great place. Was given problem re checking in late, though I let them know well ahead of time. Travellers are often under a lot stress, as I was, and there was no need to compound it. It's not easy finding yourself in the middle of a new city, trying to find a hotel, with no wifi, nothing open, and not even sure whether you'll be able to access your reservation. A bit more sensitivity would come in handy. That said, the staff were helpful in other areas, finding a laundry spot, extending my stay a night. Towels are provided - why not a few bars of soap? I try to carry such things but I would think soap at a place such as this would be a given. Great location, wonderful spot end of street for breakfast. Old Stockhom is gorgeous, don't miss the Vasa! So many museums. And oh yes, read the fine print, which I clearly didn't: no outside food or drink. So forget that six-pack and burger and fries.