Do not stay in this place. It’s a dead building, dead cockroaches in bathroom area, old carpet and smell so bad
Thuy
2024 年 11 月入住 1 晚
2/10 糟糕
Tisha
2024年10月27日
不满意:住宿条件和设施,清洁度
Tisha
2024 年 10 月入住 4 晚
2/10 糟糕
Tisha
带宠物出行, 与配偶出行
2024年10月26日
不满意:清洁度、服务设施、住宿条件和设施
I made a reservation and needed an early check in. This is the only service that I appreciated because they did allow me to check in early. They gave me my room which was decent. I really didn't have any complaints at this point. I went to pay the front desk because I was extending my stay when I was told I needed to be moved to another building because of my dog. I wasn't expecting to be moved so it took me ainutr to pack up the room and move everything by myself. I had about 40 min of moving left when the maids are just standing outside my door then the manager comes and asks me how much longer
Which was really irritating. So I finally get everything moved to the other building which was not up to par. The building designated for animals is infested with roaches I couldn't even sleep that night I ended up packing my car that night because I didn't want to risk bugs getting into my stuff kept the lights on all night not to mention the ice machine didn't work and the rooms are in dire need of a makeover. There was old stained carpet in the rooms
Most hotels that are pet friendly do not have carpet in the room.. mind you a paid not only a security deposit but a daily pet deposit on top of the nightly fee. Upon checkout which was early I showed them the pictures of the bugs asked for a refund and was told only 18.00 was all she could refund me. Never again
Tisha
2024 年 10 月入住 3 晚
2/10 糟糕
Linda
与配偶出行
2024年10月22日
Worst experience ever! No water in the swimming pool and all outside doors were probed open with the locks drilled out. No refrigerator or microwave as advertised. Filthy room with many dead cockroaches throughout the room and bathroom. The carpet was filthy, as was bedding and drapes. The gym was closed and inoperable. Room number was 121. Bathroom tub had dead cockroaches and was black from dirt. We had been on the road for 13 hours and couldn’t get an immediate refund. They did offer to change rooms, which we did. This one was minimally better; refrigerator (which we needed) and microwave and mini dead insects. There were very few cars in the parking lot which leads me to believe other people were much smarter than me!
Linda
2024 年 10 月入住 1 晚
10/10 超赞
Navjot
2024年10月15日
满意:员工和服务、住宿条件和设施、客房舒适度
Navjot
2024 年 10 月入住 1 晚
2/10 糟糕
Donald
2024年10月14日
不满意:住宿条件和设施,清洁度
I checked into around 5:30 p.m. with my wife. The staff members to check us in was best part of the stay. Staying in the room was like being in a scary ride for my wife. She had just buried her dad and wanted to stay the night to drive back home the next day for 2 hours. But all night long she kept waking me up because she had seen a cockroach and she wanted me to catch it or kill it or if it wasn't a cockroach it was a spider. Be found nine cockroaches that were crawling either into the bed sheets under the pillow and two of them on the floor. I even found a cockroach in the refrigerator the strangest place. The spiders never crawled on us but they were all over the room.. in addition to that right in front of our room, there was a big pile of construction materials that sat to the right of the parking spot where we parked which was the last parking spot for the bottom row before the building split into the other side we were in room 110. The way the pile of construction wood etc or whatever those things were it was probably about 8:00 to 9 ft wide it's at about 7 ft tall i& about almost a parking spot in length. It is very convenient to be opening the door on the passenger side and the handicap parking spot. The handicap purpose was for my wife because she had got hurt at work. She had some disabilities which required her to be in a disabled spot. So you would think if they were to put all that stuff the handicap area would have been the last spot I would have chosen.
Donald
2024 年 10 月入住 1 晚
10/10 超赞
Ruby
与家人出行
2024年10月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome staff, and very quiet and convenient location
Ruby
2024 年 9 月入住 4 晚
4/10 很差
Ruby
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年10月3日
满意:员工和服务
不满意:服务设施,清洁度
It’s was alright needs to be updated and the carpets were dirty and stained all over. Our room wasn’t a smoking room but still smelled as if it was one
Ruby
2024 年 10 月入住 1 晚
10/10 超赞
Maria
2024年09月30日
满意:住宿条件和设施,员工和服务
Muy amables en la resección el lugar tranquilo limpio y el cuarto limpio y el baño limpio
Maria
2024 年 9 月入住 1 晚
2/10 糟糕
Kaisha
2024年09月28日
不满意:员工和服务、服务设施、住宿条件和设施
Bad customer service I checked in late from driving woke up late and was getting ready they rushed me about 3 times then threatened taking $20 from my deposit then tried saying she’s taking $25 but literally this place is so poor they took $20 out of my deposit for ‘late check out “ I don’t recommend this place old dusty and badly managed scaring business away doing that instead of understanding some people don’t have another place or home to get ready at or live … all around 0 👎
Kaisha
2024 年 9 月入住 1 晚
10/10 超赞
Celeste
与家人出行
2024年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Celeste
2024 年 9 月入住 1 晚
2/10 糟糕
Takanori
2024年09月8日
Takanori
2024 年 5 月入住 1 晚
8/10 还可以
Victor
与配偶出行
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I definitely going back
Victor
2024 年 9 月入住 1 晚
10/10 超赞
Navjot
2024年08月12日
满意:客房舒适度,员工和服务
Navjot
2024 年 8 月入住 2 晚
10/10 超赞
Navjot
2024年08月6日
Navjot
2024 年 8 月入住 2 晚
10/10 超赞
Navjot
2024年07月30日
Navjot
2024 年 7 月入住 2 晚
10/10 超赞
Chris
商务旅客
2024年07月23日
满意:清洁度、员工和服务、客房舒适度
Quick easy and affordable overtime I pass through I stay here
Chris
2024 年 6 月入住 1 晚
2/10 糟糕
Lawrence
与家人出行
2024年07月15日
不满意:客房舒适度,住宿条件和设施
Shame on you hotel.com
You need to update your site. This hotel has changed hands and doesn’t have a pool and doesn’t have breakfast. It is very seedy and I expect you do not want to continue to promote this property. I do not trust hotel.com at this point. I had my children with me and had to find a place to stay after driving 12-14 hours.