The property was incredibly clean and nicely decorated. The location was fantastic and parking was convenient. Everything about our time there was wonderful. We would like to return in the summer!
Christina
2025 年 2 月入住 1 晚
8/10 还可以
Joseph
与配偶出行
2025年02月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parents sent us here for our birthdays. Checked in and sent to room. Lo' and behold, someone was already in the room. Front desk didn't think this was a big deal...we did. No apology or upgrade for inconvenience. Not even a free drink offered. This is a property that should have better concierge service especially when a mistake is made on their part.
Joseph
10/10 超赞
Ken
与家人出行, 与配偶出行
2025年02月8日
满意:清洁度、服务设施、住宿条件和设施
Great service and staff
Ken
2025 年 2 月入住 1 晚
10/10 超赞
Katrina
2025年02月2日
满意:清洁度、员工和服务、住宿条件和设施
Free vallet parking, water, great chocolates, robes and clean.
Katrina
2025 年 1 月入住 2 晚
4/10 很差
Lori
与家人出行, 与配偶出行
2025年01月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
*No place to park and no valet parking. I parked on street.
*Bed was below standard. Too soft and not comfortable.
*Could not get room warm. It was very cold outside our visit. When we informed front desk about problem they
gave us a portable heater. That was not enough to resolve our issue.
The hallways and hotel lobby were fine but not our room.
We checked out a night early and believe we should be refunded 1 night. Hotel staff said they would not.
We were very disappointed with our visit to the Reeds .
We would not return there.
Lori
2025 年 1 月入住 2 晚
10/10 超赞
Ricky
2025年01月15日
Ricky
2025 年 1 月入住 2 晚
10/10 超赞
Ronnie
2025年01月14日
满意:清洁度、员工和服务、住宿条件和设施
Great location and service
Ronnie
2025 年 1 月入住 3 晚
10/10 超赞
Linda
团体旅客
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff couldn’t do enough to make our visit perfect !
Linda
2024 年 12 月入住 2 晚
10/10 超赞
Emily
2024年12月26日
Emily
2024 年 11 月入住 2 晚
8/10 还可以
Robert
与家人出行
2024年12月21日
满意:清洁度、员工和服务、住宿条件和设施
Valet was very accommodating, but the short staffing at check-in led to a delay since the front desk girl was sorting and selling gift cards to a customer as a double duty.
Robert
2024 年 12 月入住 1 晚
4/10 很差
Bryan
2024年12月18日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I’ve been to this property several times and usually enjoy it. However, the front desk staff really ruined this stay. I arrived for check-in and waited 10 minutes before any staff arrived. I asked for a late checkout and the front desk representative granted it to me for 12:30. She asked that I remind the desk in the morning. The next day I spoke to another front desk clerk and she rejected my late check out. When I tried to explain that the staff last night approved it, she simply pushed back that there was “no way to give a late checkout.” This really is awful service and shows the disconnect that the front desk staff have with each other. I was very surprised. This interaction really makes me feel like my business does not matter and I will probably take pause before I book another room there.
Bryan
2024 年 12 月入住 1 晚
10/10 超赞
CAROLE
与家人出行, 与配偶出行
2024年12月18日
满意:员工和服务、服务设施、住宿条件和设施
We unexpectedly had to get a hotel room for a couple days do to an illness and was happy to see that The Reeds had vacancy at a fantastic price. Clean and comfy!
CAROLE
2024 年 12 月入住 2 晚
10/10 超赞
Joseph
2024年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing to not like at the Reeds.. the staff.. the place r all expectional..
Joseph
2024 年 12 月入住 2 晚
4/10 很差
Joseph
2024年12月4日
Joseph
2024 年 11 月入住 1 晚
10/10 超赞
Curtis
与家人出行, 团体旅客
2024年11月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Curtis
2024 年 11 月入住 1 晚
10/10 超赞
judith
2024年11月16日
judith
2024 年 10 月入住 1 晚
10/10 超赞
Ruben,Nutley
2024年10月26日
满意:清洁度
Ruben
2024 年 10 月入住 1 晚
10/10 超赞
Peter
与家人出行
2024年10月25日
满意:住宿条件和设施,服务设施
Lights don’t work. Can’t turn off or dim, no light in the bathroom unless you turn all the lights on. Tried everything, just weird.
Peter
2024 年 10 月入住 1 晚
8/10 还可以
Daniel
2024年10月4日
满意:清洁度
Daniel
2024 年 9 月入住 1 晚
10/10 超赞
MICHELLE
商务旅客
2024年09月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MICHELLE
2024 年 9 月入住 3 晚
10/10 超赞
Robbi
2024年09月18日
Robbi
2024 年 8 月入住 3 晚
10/10 超赞
John
2024年09月8日
满意:服务设施
Everything was great
John
2024 年 9 月入住 1 晚
6/10 一般
Cynthia
2024年09月3日
不满意:员工和服务,清洁度
Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍).
Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K!
I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.
Cynthia
2024 年 8 月入住 2 晚
10/10 超赞
Barbara
与家人出行
2024年09月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So nice really enjoyed our stay, we left something in the room after check out and the conceire called us to let us know and then they shipped the item to our house!!
Will definitely return!
Barbara
2024 年 8 月入住 1 晚
6/10 一般
Sandi
2024年08月27日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Although it is located in a beautiful island. The bathroom was dirty. Did tell the hotel staff at checkout.