Not a 4-Star Experience
The hotel has a good location, conveniently close to the Strasbourg train station, but the old city area is a more charming and interesting place to stay. Our room faced a fire escape, which wasn’t ideal. While the room design looks stylish in photos, in reality, it’s overly dark due to excessive use of dark tones, making it feel gloomy.
The property has a nice courtyard and dining area, and the water bottle refill station is a thoughtful touch. However, there’s only one elevator, and it’s quite slow, which can be frustrating.
An inconvenience occurred just 15 minutes before checkout when we returned to the room and found that our single keycard no longer worked. We had to go back to reception to get it reset, which added unnecessary hassle.
Overall, this property doesn’t meet the standard of a 4-star hotel.