We were quite disappointed with the hotel generally. The food was poor. The service was not up to standard. The room was not clean and smelly. We would rather stay in the lodge inside the national park for a few more days.
Ann
10/10 超赞
Trevor
与家人出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Trevor
2025 年 5 月入住 1 晚
10/10 超赞
Morgan
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
I loved everything about this place. We will definitely come back soon
Morgan
2025 年 5 月入住 3 晚
10/10 超赞
Suzanne
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.
Suzanne
2025 年 4 月入住 4 晚
10/10 超赞
Reinette
团体旅客
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely resort as always you did not disappoint
Reinette
2025 年 3 月入住 2 晚
10/10 超赞
Katrina
与家人及幼儿出行
2025 年 3 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot!
Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
Katrina
2025 年 3 月入住 4 晚
10/10 超赞
Susan
与配偶出行
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and surroundings, a special place
Susan
2025 年 3 月入住 3 晚
8/10 还可以
Deon
与家人及幼儿出行
2025 年 3 月 14 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Very special hotel and facilities with only the offhand staff letting it down.
Best breakfast choice I’ve ever had, beautiful spacious room, absolutely stunning architecture and grounds. Very safe feeling. The added bonus of the entertainment facilities of Sun City.
Overall very impressed with the hotel, food and facilities but offhand staff bring the rating down to Good
Deon
2025 年 3 月入住 3 晚
10/10 超赞
THIBAULT
与家人出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children.
Rooms are a bit too dark (not enough lighting)
Gym is way too small
THIBAULT
2025 年 2 月入住 3 晚
10/10 超赞
Jeffrey
2025 年 2 月 26 日
Jeffrey
2025 年 2 月入住 2 晚
8/10 还可以
MARCOS
与家人出行
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ótimo hotel
Hotel muito bom. Atendentes muito atenciosos.
MARCOS
2025 年 2 月入住 2 晚
10/10 超赞
Tatiana
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excepcional
Local maravilhoso com acesso a praça mandela e ao shopping através de passarela no andar do hotel! Atendimento e cordialidade perfeitos!
Tatiana
2024 年 12 月入住 3 晚
10/10 超赞
Sonia
与家人出行
2025 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed at the Palace after watching the movie Blended. Did not disappoint!
Sonia
2025 年 1 月入住 2 晚
10/10 超赞
Terry
2025 年 1 月 18 日
Terry
2025 年 1 月入住 2 晚
8/10 还可以
John
2025 年 1 月 7 日
John
2024 年 12 月入住 2 晚
10/10 超赞
Andre
与家人出行
2025 年 1 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.