The room is old and not very clean. The towels have some yellow dots. The price is good but I will not have another try next time.
ALAN CHIH-HAO
2020 年 7 月入住 2 晚
4/10
Recently we visited Novotel Sunshine Coast for my partner's birthday. I thought it is considered as a 4-star hotel so the quality should be good, but the air conditioner was faulty and didn't work on arrival. After reported twice they still couldn't fix the air-con. By the time it was 9:30 at night, the manager told us that there's nothing they can do and all rooms were not vacant. The temperature in the late November at Sunshine Coast is very hot and humid, the room doesn't have screen doors so leave windows open over night wasn't an option. In the end, my partner insisted that it is not fair to pay full price to the manager, so we got $100 dollars off from the bill but we still need to pay $167 dollars/night for a stinky hot room that supposed to be a 4-star luxury hotel room.
$100 might seem like a good discount, but if you take in to consideration that any budget motel for $70 provides air conditioning then still paying $167 for a room you cannot open up to get air in due to no screens. It’s essentially an over price sweat box and was a horrible experience that will not be remembered well by my partner favourably for his birthday. I would not recommend this place to anyone.
真实旅客
2019 年 11 月入住 1 晚
10/10
Harriette
2025 年 5 月入住 1 晚
8/10
Moon
2025 年 5 月入住 1 晚
2/10
Run down
Dave
2025 年 5 月入住 1 晚
10/10
An excellent family resort. Very safe and with excellent professional staff.
Rafaela
2025 年 4 月入住 2 晚
4/10
Nice setting
MARK
2025 年 4 月入住 2 晚
2/10
Where did it end. We ordered a baby cot on checking it it never arrived, tried to call reception 3 times and no one answered. The place was filthy our baby had black legs and feet from the dirt on the floor. There was blood on the toilet door. I went to the bar and tried to order a drink but could not room charge despite providing a credit card on check in. This happened 3 times and had to carry my phone in wet areas just to pay for a drink. The next morning rang 3 times no answer had to call the outside line from my mobile. Then tried to use the gym and my card wouldn’t work. I’ve been travelling around the world for over 30 years and have never seen a more poorly run resort. I paid $700 a night for the room and could not relax once.
Byron
2025 年 4 月入住 1 晚
10/10
Everything was beautiful
Eleonora
2025 年 3 月入住 5 晚
10/10
Jane
2025 年 3 月入住 1 晚
2/10
No better than a pub stay
Gregory
2025 年 3 月入住 2 晚
10/10
Lovely n clean
Viena
2025 年 1 月入住 2 晚
10/10
Temi
2025 年 2 月入住 3 晚
8/10
phillip
2025 年 2 月入住 1 晚
8/10
Oldish, sliding doors didn’t work, no safe , missing bed side lamp , spoon , vanity light didn’t work, broken hanger - very disappointed . However the bed and pillow were very comfortable and clean
Andres Esteban
2025 年 2 月入住 5 晚
8/10
Victor
2025 年 1 月入住 5 晚
8/10
Tim
2025 年 2 月入住 2 晚
10/10
Amazing property, couldn’t use the sale boats as they were privately hired and all were unavailable
Reece
2025 年 2 月入住 1 晚
10/10
Loved it, the staff was amazing
Tameena S
2025 年 1 月入住 7 晚
10/10
Scott
2025 年 2 月入住 1 晚
8/10
The hotel is great - gardens well maintained - staff very pleasant and helpful - housekeeping needs attention : bed top sheet well done, bottom sheet not even streched, cups and glasses not cleaned, coffee not replaced, floor not vacc or mopped on 3 days stay, towels not replaced when required. Housekeeper needs a better control.
Nicole
2025 年 2 月入住 2 晚
4/10
Disappointing stay as resort is very run down, rooms were sub standard for the price, not even a saucer for a tea cup, no cutlery. Poolside tables and lounge old and ratty, ants in the room. Did not feel like resort living unfortunately.
Ivan
2025 年 1 月入住 2 晚
2/10
On the first night it took me 30 minutes to get through to in room dining.
Then I was advised there was no standard beers available.
The food that was delivered was terrible.
The room is tired and does not accommodate any USB fittings.
I found hair in the bathtub the following morning.