I was really excited to stay at this property but for the rate you pay per night i dint think the rooms are worth this cost and all with stained carpet and outdated rooms
The lobby and facilities are great but the rooms ate very outdated , the tv and too small for the room Size and hard to view from the bed
I spent a day of my stay there wiping up ants and also slept in the room one night after the room had to be sprayed for a 2nd time i also was disappointed to hear that the person who sprayed the room relayed to the manager there
Wasnt that many ants when id explained id wiped a bunch of them Myself from the table and bar area that kept reappearing it had only been a few i wouldn't have said anything it was only after 24 hours of more reappearing that i said id like to
i was offered to opportunity which i took to change rooms my next room was better and smelt a lot fresher then the first although was disgusted to see last night when i bent down in the bathroom to wipe water of the floor that only surface clean must be done on the toilets as under the rim in the bowel was absolutely disgusting and what looked like a build up of either mould or feacies
The staff that work at the hotel though on the front desk were great but the only thing 5 star about the hotel is the service
Big thank you to jade who was the only person i spoke to throughout the ant situation in my room who said sorry this has happened. i wasn't offered any small compensation for the ordeal
Lisa Maree
2025 年 3 月入住 4 晚
10/10
Beautiful hotel in a beautiful area
Gary
2025 年 3 月入住 3 晚
10/10
Beautiful hotel right in the heart of Noosa with exceptional service and spacious rooms.
Stacey
2025 年 1 月入住 1 晚
10/10
Jennifer
2025 年 2 月入住 2 晚
6/10
Norman
2025 年 2 月入住 2 晚
8/10
The service was excellent and foyer area ran with such high standard.
The rooms however have not been updated since perhaps the 90's, decor and coverings very dated and tired. very musty smelling, we had to constantly have our balcony door open for smell.
Elizabeth
2025 年 1 月入住 4 晚
10/10
George
2024 年 12 月入住 4 晚
10/10
Pool was great, staff great, great location, nice rooms
Brad
2024 年 12 月入住 2 晚
10/10
Lucie Maree
2024 年 12 月入住 6 晚
10/10
Vanda
2024 年 11 月入住 3 晚
2/10
My room was on the 4th floor, which has a number of rooms being renovated in preparation for next year, when the hotel is undergoing a large upgrade. My room had light covers removed, bathroom fan not working and the hallways were full of workman and furniture. This is not a 5* venue, it's a sad 4* at best. But their room rate was exorbitant for what they offered. I did advise management and showed them photos. They offered a small discount in reply. Make sure when booking you ask if they are any renovations happening around the room. The discount has to be processed through the booking platform.
Karen
2024 年 12 月入住 1 晚
10/10
Mel
2024 年 11 月入住 4 晚
8/10
Sofitel was lovely, the champagne in the afternoon is a great idea. Only downside was the conditioner in our bathroom was watered down and there were perhaps fewer toiletries supplies in the bathroom compared to other similar hotels.
Christine
2024 年 11 月入住 3 晚
10/10
It’s Absolutely Beautiful and Paradise waiting for you to escape the everyday 🙏