6/10 一般
Scott
与配偶出行, 商务旅客
2025 年 8 月 5 日
满意：清洁度
不满意：住宿条件和设施，员工和服务
Surakarta is a wonderful city but here are better hotels.
Hotel beds are wonderfully comfortable but the atmosphere control is poor and service could be more gracious and better informed. The architecture is not functional and the building has high heat load on the face. The AC can't cope in some rooms and in general the communal areas are not well air conditioned and too hot.
The manager gave us a room upgrade when it was clear our room couldn't be cooled below 25 degrees centigrade.
Breakfast is excellent but filter coffee is poor. Overall Swiss hotels need to spend more on their architecture - nice interior design doesnt address functional limitations of the build.
The swiss belhotel rewards program isn't well advertised - despite having adverts on every menu the majority of staff aren't able to explain the conditions clearly.
Scott
2025 年 7 月入住 4 晚