Nice hotel with lots of facilities and friendly staff
真实旅客
6/10 一般
CHUN TO,Hong Kong
2014 年 12 月 15 日
满意:住宿条件和设施
不满意:员工和服务
Non qualified service under a five star
This is a new hotel in Taicang, the expectation should be at five star level. However, the bathroom shower place is leaking after I took a shower and water spilled on the whole bathroom floor. The breakfast is with rusted vegetables and there were no coffee among the 4 coffee machines, the staff at front desk even forgot to return me the passport. The stay is quite unpleasant.