Unfortunately power was out in Swellendam during our stay (of course not their fault) but generator was kept on only for short periods of time. Otherwise, beautiful property gardens, pool, and luxurious accommodations.
Alan
10/10 超赞
James
2022 年 12 月 21 日
James
2022 年 12 月入住 1 晚
10/10 超赞
Stefan
2022 年 4 月 16 日
Stefan
2022 年 4 月入住 1 晚
10/10 超赞
Marlene
与配偶出行
2022 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schönes Haus aus dem Jahre 1801.
Marlene
2022 年 3 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2020 年 3 月 19 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Hotel is nice but certainly not 5 star luxury. Staff were in the large part helpful other than in check in when we were informed we could only eat dinner at a certain time despite the restaurant not being overly busy.
Also rather worryingly in one of the bath robes we discovered the underwear of a previous guest. When we complained no offer of compensation/ good will gesture was made....
真实旅客
2020 年 3 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2020 年 3 月 19 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Gardeb route stop off
Staff on arrival were not overly friendly. We were informed if we wished to stay for dinner we needed to let them know our food order by 4pm. Then when we requested to eat at 7.30pm we were told we could only have a table at 7pm. This was despite there being a table for each of the 7 rooms so a little odd...
The staff on checkout were a lot more friendly and accommodating to our requests for breakfast etc.
真实旅客
2020 年 3 月入住 1 晚
10/10 超赞
Howard
与家人出行
2019 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Howard
2019 年 12 月入住 1 晚
10/10 超赞
Julie
2019 年 12 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Service was outstanding. Nothing was too much trouble and would recommend the spa.
Julie
2019 年 12 月入住 1 晚
10/10 超赞
Florence
2019 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Special Find
We had a lovely short stay at this quaint estate property. We were greeted with enthusiasm and the entire stay was equally as well serviced. We had dinner and then breakfast in the morning. The dinner was absolutely delicious...beautifully prepared. The breakfast was so abundant that we struggled making choices. The service was impeccable and the staff was delightful. We did not use the swimming pool or spa services. It was a bit cool for swimming and we did not have time to take advantage of the spa. The decor in this older estate has a contemporary African twist with numerous African crafts and artwork adorning the walls. It was most pleasant and I highly recommend it.
Florence
2019 年 10 月入住 1 晚
6/10 一般
Philippe,Bellaire
2019 年 8 月 21 日
满意:清洁度
A sad experience in a beautiful place
This is a very nice boutique hotel. Our overnight might have been perfect but for a very disappointing arrival, having to change room because faulty heating. When I left a comment about less than adequate arrival, management was offended and responded with lots a baloney. That eliminated any positive view I otherwise would have had of this expensive place.
Philippe
2019 年 8 月入住 1 晚
10/10 超赞
LEONARDO
2019 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Um Luxo
Tudo perfeito e proprietaria foi super simpática nos ajudou muito pois nosso carro estragou e ela mesmo ligou na locadora e resolveu tudo. restaurante muito bom, como saimos cedo nao aproveitamos a piscina, uma cidade pacata, bem relaxante! cama perfeita com colchao da agua, quartos super decorados tudo de extremo bom gosto e qualidade!
Great location. Just up from the main street in a lovely area and beautiful hotel grounds.We had a great check in and offer of an upgrade which frankly we did not need as the room we had booked was lovely. . The buildings are full of character and very well modernised. The Team Members were very helpful for all our needs and they clean your car every day! Nothing was too much trouble. The restaurant for breakfast and Dinner served very fine food and plenty of it. A nice bar with not quite a hundred gins!Great attention to detail to make your stay a great experience. This was one of seven hotels during our visit and whilst I would not want to put any at the top of the list we would stay here again for sure.
barry
2019 年 2 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prachtig gelegen accomodatie metmooie tuin. Rustig gelegen. Prima ontbijt en prima bediening door Zimana. Verder goede adviezen van Charlene
真实旅客
2019 年 2 月入住 3 晚
6/10 一般
真实旅客
与配偶出行
2019 年 2 月 25 日
Good location but tired and some updating required.
真实旅客
2019 年 2 月入住 1 晚
8/10 还可以
真实旅客
2019 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb hotel; let down slightly by the quality of the evening meal. Couldn't fault the staff, the room or the breakfast.
真实旅客
2019 年 1 月入住 1 晚
8/10 还可以
真实旅客
2019 年 2 月 2 日
真实旅客
2019 年 1 月入住 1 晚
10/10 超赞
Aditya
2019 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A relaxing and luxurious stay in wine country
De Kloof Luxury Estate was true to its name - a luxurious stay indeed! The lady at the reception was very courteous when we arrived and offered us a free upgrade (from the Deluxe room) to the Manor Suite since we were on our honeymoon. The suite was huge including a nice jacuzzi tub in the bathroom. We also used the spa during our stay and the spa experience was really good. Both of us loved our massages which helped us relax a lot in between our hectic travel schedule. The breakfast was also pretty decent given that we are vegetarian.
Aditya
2019 年 1 月入住 2 晚
10/10 超赞
真实旅客
2019 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 1 月入住 1 晚
10/10 超赞
Penny
2018 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing stay
Staff so welcoming really friendly and going out of their way to make you comfortable. Clean comfortable and food wonderful. Excellent breakfast.
Penny
2018 年 12 月入住 1 晚
10/10 超赞
Sven-Oliver
2018 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
Nice host !
Sven-Oliver
2018 年 12 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2018 年 12 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful property with great amenities and delicious restaurant with some of the best food we had on our trip!
真实旅客
2018 年 12 月入住 1 晚
10/10 超赞
Alain
2018 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel and great restaurant
Very nice hotel, cosy and charming. Nice garden and pool area (the pool could be cleaner). Nice big room. Excellent dinner and breakfast, stylish and tasty. Strongly recommended