I have always given a 5 star review for this hotel. I stay on average 12 times per year, and have always had a great experience.
This time, however, I had to have a cold shower both days, as there was no hot water.
On my second day, my pasta was served cold. I was surprised that it was served so quickly, as only 5-7 minutes had elapsed since I had placed my order.
I asked my waiter to take it back and microwave it, which he did with no issue.
I will return to this hotel, as I really like the staff, but if the hot water issues happen again, I will have to look at alternative accommodations.