The location of this hotel is fantastic, walking distance to cafes, shops, restaurants and the OS Cruise Terminal.
The reception staff were exceptional in helping with any queries and very friendly.
The downfall is that the rooms desperately need an overhaul, carpet was very dirty, bathroom run down and the mattress on my bed slumped to one side, making it very uncomfortable to sleep on, in the middle of the night, I had to sleep with my head at the foot end of the bed to sleep straight. An excellent location though, and wonderful staff. Would consider staying again, but would check the bed first.