The staff were very knowledgeable on doing various activities locally. I found them very courteous and great talking to. The Sofitel was very close to the transit station and there were buses close by. It was less than a 10 minute walk to the ferry terminal to take the ferry to various places around Sydney.
Ronald Alan
2024 年 12 月入住 5 晚
10/10 超赞
Lennart
与配偶出行
2025年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good Hotel, Service is outstanding good, very comfortable beds (we just ordered the same for our home during the stay), we‘ll come back.
Lennart
2024 年 12 月入住 4 晚
4/10 很差
JaznJo
与配偶出行, 商务旅客
2024年12月23日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
Am a plus member of accour and was treated very poorly by the check in staff. Hotel was nice as Sofitel always are.
JaznJo
2024 年 12 月入住 1 晚
4/10 很差
Guillaume
2024年12月19日
满意:员工和服务
不满意:住宿条件和设施
No hot water, quite old hotel with rusty and not functional plumbing although some renovations. Doesn’t work a 5-star rating.
Guillaume
2024 年 12 月入住 1 晚
4/10 很差
Hari
2024年12月8日
满意:员工和服务
Wasn't bad 70mill Reno's didn't feel like it, hotel still feels dated wish had pool and onsite parking fk wilson
Hari
2024 年 12 月入住 1 晚
8/10 还可以
hirai
2024年12月4日
满意:清洁度、员工和服务、住宿条件和设施
thank you
hirai
2024 年 11 月入住 2 晚
10/10 超赞
Lew
团体旅客
2024年11月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All round great experience here. Can't find a fault with the staff or their service.
Lew
2024 年 7 月入住 1 晚
10/10 超赞
Patrice
2024年11月24日
满意:清洁度、员工和服务、住宿条件和设施
The staff were lovely and made our stay pleasurable
Bed comfortable and cosy.
Thanks Sofitel Wentworth for a awesome weekend
Patrice
2024 年 11 月入住 2 晚
6/10 一般
ROBERT
与配偶出行
2024年11月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were disappointed in our room, it was very dark and had a small window. We stayed in this hotel last year and it was great but disappointing this year
ROBERT
2024 年 11 月入住 2 晚
6/10 一般
michelle,horsham
2024年11月22日
满意:员工和服务,清洁度
michelle
2024 年 11 月入住 2 晚
6/10 一般
Charlotte
2024年11月17日
满意:清洁度
不满意:员工和服务
Disappointed
The hotel was in a great location next to the new metro station but that was about as good as it got unfortunately. The room was very small in comparison to other city hotels for the same price. The bathroom was also small with a wooden double pull out door, which just made the room feel even smaller. I would expect a rain shower in a 5 star hotel but we got a shower head with the middle section not working and when we tried to change the settings the shower head just spun round and round.
We also had a leak from the air conditioning unit which looked like it had been there previously to our visit as there was a stain on the carpet where the water had been.
We were required to speak to exactly no one to check in and out which whilst making for an efficient process detracts I think from the 5 star experience. Unfortunately, I dont think we will be staying here again.
Charlotte
2024 年 11 月入住 1 晚
10/10 超赞
Robert
2024年11月17日
满意:清洁度、员工和服务、住宿条件和设施
It was conveniently located to downtown Sydney. Easy walking within downtown.
Robert
2024 年 11 月入住 2 晚
8/10 还可以
Sharon
团体旅客
2024年11月17日
满意:清洁度、员工和服务、客房舒适度
Great hotel
The room was quiet and very comfortable. Only downside wad rhat no bar soap. Taking a tub bath ,meant that could not reach up to shampoo botyle halfway up wall. Very dangerous.dangetpus.
Sharon
2024 年 11 月入住 2 晚
10/10 超赞
Jonas
2024年11月12日
Jonas
2024 年 10 月入住 1 晚
6/10 一般
JUNKO
团体旅客
2024年11月10日
满意:员工和服务,清洁度
Sofitel系列にも色々あり
Londonのsofitelの高級感を期待していたが、一般的な大規模チェーンホテルのようだった。
JUNKO
2024 年 11 月入住 2 晚
6/10 一般
Craig
与家人出行
2024年11月10日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Property has good location.
Chechin and folloeup by staff was terrible. House keeping is not thorough. We like acup of coffe in th morning and had to chase down coffe packets two out of 5 days.