非常差!
首先:我是幫朋友訂房已付清全額已經打電話詢問過可否出示非本人證件了,此飯店電話是hotel.com的電話客服回覆我說「你已經付清了當然可以」,所以安心下定。
當天check in 卻說要我本人證件正本(不就還好我在附近)我們是從別的城鎮過來如果我沒到就無法入住了。 櫃檯態度也非常差!
過了一夜大家出去玩半夜要回飯店發現「房卡失效」完全無法開門!已經累的半死所有東西都在房裡卻進不去!此時打飯店電話完全沒人接(根本無人值班)只好睡車上(還好車鑰匙在身上),直到早上八班點半櫃檯有人了,卻只願意補償讓我們晚兩小時check out ! 這種掃興的事在旅途中真是非常糟。
Pei hsin
8/10 还可以
Darren
2017 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Near the train station
I had a very cool experience in Sydney .
The room is tidy and the share facilities are clean. I think the staffs are friendly as well... unfortunately the holiday is near the train station, so you may feel it's noisy but I think it's acceptable. A nice experience with Granville hotel.
Darren
2/10 糟糕
Brent
2025 年 2 月 16 日
不满意:员工和服务,清洁度
Don't bother
One of the worst places I have ever stayed. There was no parking, which was one of the main reasons I booked it. Staff were disinterested at best. Room was clean enough, but the bathrooms were filthy, beer bottles and pizza scattered around, blocked toilet and hadn't been cleaned for quite some time. Definitely not recommended!!
Brent
2025 年 2 月入住 1 晚
8/10 还可以
Cathy
与配偶出行
2025 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were friendly and helpful, room was clean and it's close to the train station
Cathy
2025 年 2 月入住 1 晚
8/10 还可以
Deepak
2025 年 2 月 10 日
Nice
Deepak
2025 年 2 月入住 1 晚
8/10 还可以
Domonique
团体旅客
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Good overall
Domonique
2025 年 2 月入住 1 晚
8/10 还可以
AJ
与配偶出行
2025 年 2 月 2 日
满意:员工和服务
不满意:住宿条件和设施
Was close to the train station and food options!
AJ
2025 年 2 月入住 1 晚
2/10 糟糕
Abdallah
2025 年 1 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施
Nothing
Abdallah
2024 年 12 月入住 1 晚
6/10 一般
Prasad
商务旅客
2024 年 11 月 30 日
不满意:住宿条件和设施,清洁度
This place is acceptable for a one-night stay. My room was dull and had spider webs on the window. Additionally, loud music was coming from downstairs. Drinking water was not available inside the rooms or on the floor. You need to request drinking water from the reception lady, who then provides the water bottles. The positive points about this place are, walkable distance from the Granville railway station and many good restaurants next to this hotel which remain open till midnight.
Prasad
6/10 一般
Caleb
团体旅客
2024 年 11 月 17 日
满意:清洁度、员工和服务、服务设施
There was no cups
Caleb
2024 年 11 月入住 1 晚
6/10 一般
Leanne
2024 年 10 月 13 日
不满意:住宿条件和设施,员工和服务
Leanne
2024 年 10 月入住 1 晚
10/10 超赞
Mark
2024 年 10 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet
Mark
2024 年 10 月入住 3 晚
4/10 很差
Alana
与家人及幼儿出行
2024 年 10 月 7 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
There is a terrible cigarette smell throughout the whole hotel. The room was never vaccumed, there was lots of people who hang around the hotel who made you feel unsafe I wish I read the reviews before booking. If you are reading this I highly recommend do not book here. Expedia you should remove this place from your listing
Alana
2024 年 10 月入住 1 晚
2/10 糟糕
Leni
与家人出行
2024 年 9 月 26 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We did not check in I will
Not ask for refund but pls take it out from your list it is so dirty and smelly
Leni
2024 年 9 月入住 3 晚
4/10 很差
Japneet Singh
团体旅客
2024 年 8 月 6 日
不满意:员工和服务,清洁度
Room blind broken. No aircon and TV remotes in the room
Japneet Singh
2024 年 8 月入住 4 晚
6/10 一般
david
2024 年 8 月 1 日
Okay
Okay
david
2024 年 7 月入住 2 晚
4/10 很差
Leslie
与家人出行
2024 年 7 月 22 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Poor
Leslie
2024 年 7 月入住 5 晚
2/10 糟糕
Wei
2024 年 7 月 9 日
Wei
2024 年 6 月入住 1 晚
2/10 糟糕
Hemlal
与配偶出行
2024 年 3 月 3 日
不满意:住宿条件和设施,清洁度
Very poor quality of rooms, not a friendly staff, no facilities. Don’t go there. Only good thing is that it is near to the train station.
Hemlal
2024 年 3 月入住 2 晚
10/10 超赞
David
2024 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Handy location to Granville Station, Woolies Metro also close by for supplies. Stayed here on a few occasions and quite happy with the place. See you again soon !
David
2/10 糟糕
Richard
2024 年 1 月 29 日
不满意:住宿条件和设施,员工和服务
Whole place smelled and had mild on the walls, would not recommend
Richard
2024 年 1 月入住 3 晚
6/10 一般
Reza
与家人及幼儿出行
2024 年 1 月 19 日
不满意:住宿条件和设施,服务设施
Dont expect to much, this is mostly just for bed. You need to find your breakfast or meal. Toilet and shower is shared with other guests. Cleaning is around once every two day
Reza
2024 年 1 月入住 5 晚
6/10 一般
Sofia Luisa
与配偶出行
2024 年 1 月 7 日
满意:服务设施,员工和服务
Sofia Luisa
2023 年 12 月入住 3 晚
4/10 很差
Peta
与家人出行
2023 年 12 月 27 日
满意:员工和服务
不满意:清洁度
The room stank like a smokers room, mattress very soft like it was old. The area is, in my daughter’s words “sketchy”. We chose not to stay the night as we could not relax. Staff member was very helpful and pleasant.
Peta
2023 年 12 月入住 1 晚
2/10 糟糕
Trinity
与配偶出行
2023 年 12 月 10 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
There was hundreds of bed bugs all through our bed. My partner and I had to leave at 2am and sleep in our car because there is that many! We are both covered in bites. Our fridge didn’t work and neither did the tv.