In the middle of night there was false fire alarm goes on whole night and every body have to evacuate from hotel room and we are staying in room 2209 all the way down from 22 floor all the way use fire exit door to lobby and wait for more than an hour until we back to our room but fire alarm still going on whole night. I would like to lodge a complaint for our suffered and argue for compensation that we have spent over $1200 a night stay was absolutely nightmare.
Regards
Mark Chow
Mark
2024 年 11 月入住 1 晚
10/10
Huichi
2024 年 7 月入住 3 晚
10/10
FEN-HSIEN
2024 年 7 月入住 3 晚
10/10
Ziwei
2024 年 1 月入住 9 晚
10/10
Shuling
2024 年 1 月入住 3 晚
4/10
chak cheung
2024 年 1 月入住 1 晚
8/10
Stunning brand new hotel situated in a great location. Rooms are tastefully and well appointed.
Unfortunatley the breakfast service and system in general was a shambles. You have to line up two times, once to get a ticket, second to reach the front of the "entry" line where you present your ticket (approx 20-30min wait). Orders were not coming, for anyone, and if they did they were the wrong order. Lots of customers were very annoyed. Waited 1hr for an omlette I ordered twice and it never came, ended up just leaving. They need to really improve the service to match the expectation of a 5 star hotel.
Martin
2025 年 5 月入住 1 晚
10/10
The service was very good and I would like to use it again.
Takumu
2025 年 5 月入住 4 晚
10/10
Agnieszka
2025 年 4 月入住 1 晚
10/10
The hotel feels like a resort. Excellent. 9/10
June
2025 年 4 月入住 5 晚
6/10
Maria
2025 年 4 月入住 4 晚
10/10
Hi-tech efficient facilities and great amenities. Ideal location on the Darling Harbor. Courteous staff
Sherrene
2025 年 4 月入住 8 晚
10/10
Sonja
2025 年 2 月入住 1 晚
8/10
Stunning views of darling harbour , especially at night
Sandra
2025 年 4 月入住 1 晚
10/10
Great hotel. Great staff. Great location
Kay
2025 年 4 月入住 1 晚
8/10
Very modern and staff were fantastic
Ahmed
2025 年 4 月入住 2 晚
8/10
Dallas
2025 年 4 月入住 1 晚
6/10
Claire
2025 年 4 月入住 1 晚
10/10
F
Viki
2025 年 4 月入住 4 晚
10/10
Jason
2025 年 4 月入住 1 晚
6/10
Très belle et grande chambre. Mais salle de bain trop sombre.
Le hall et l’entrée ne sont pas jolis et pas digne d’un hôtel de ce standing !
La piscine inaccessible car envahis par des enfants.
Le vrai plus est l’emplacement.
J’ai essayé mais n’y reviendrai pas
Ludovic
2025 年 4 月入住 2 晚
10/10
5 star service; so very accommodating to every need. Stunning and unique hotel.