2/10 糟糕
Mark
与家人出行
2024年11月14日
满意:清洁度
不满意:员工和服务
In the middle of night there was false fire alarm goes on whole night and every body have to evacuate from hotel room and we are staying in room 2209 all the way down from 22 floor all the way use fire exit door to lobby and wait for more than an hour until we back to our room but fire alarm still going on whole night. I would like to lodge a complaint for our suffered and argue for compensation that we have spent over $1200 a night stay was absolutely nightmare.
Regards
Mark Chow
Mark
2024 年 11 月入住 1 晚