The younger girl at the desk was wonderful. The manager and other lady there have some scam ring going on there. I had book a room for 3 nights through Expedia. After 1 night there I went back to my room and the key wasn’t working. I went downstairs and they said I was suppose to have checked out. I said no and showed them my Expedia email. Which they bushed off and said they only had 1 room left and I panicked and paid for another two nights. What should have happened after I said is there something wrong with your system with my phone still showing the email oh let me call Expedia. Which is not what happened I had to call expedia and was told they needed to call them. They eventually did and told me I was right I did have the room booked for three nights. After being told I would get my refund my credit card company started flagging stuff. So I had to cancel my card and get a new one. The morning of check out they left a charge so that way I couldn’t leave until it was paid. Trying to get more money out of me. The girl that was there that morning was wonderful she told me that the computer said my room was booked for 3 nights and that she wasn’t sure why they made me buy 2 nights. She also said not sure why they are charging any extra fee. She fixed everything and I was able to leave without paying for that random fee. I was also not the only person getting scammed
Patricia
2025 年 4 月入住 3 晚
8/10 还可以
Maggie
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful staff. Clean room and amenities. Easy access to highway and Syracuse Fair grounds for events. Would recommend for travel.
Maggie
2025 年 4 月入住 1 晚
8/10 还可以
Dana
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet, even being next to a busy road we couldnt hear anything and got a comfortable sleep. Room was spacious and clean!
Dana
2025 年 4 月入住 1 晚
2/10 糟糕
Anais,Hamden
商务旅客
2025 年 4 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked this hotel for 1 night due to it having "airport shuttle" service and i asked about it as soon as i checked in and was told by a very rude older lady named "G" that they don't have one for the next morning. She told me i was supposed to book that service 24 hours before even checking in. When i asked her her name she told me it was Sara but her name tag started with "G". There were also 2 dead cockroaches on the window sill in side the room and 18-20 live ones on the outside of the window. I went to the front to tell them and "G" just looked at me and didn't move or respond. Never sent anyone to my room or offered a different one. Absolute worst experience ever.
Anais
2025 年 4 月入住 1 晚
2/10 糟糕
magen
与家人及幼儿出行
2025 年 4 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room had water stains on the ceiling, stains on the sheets, beds were hard. Blowdryer did not work in my room and i went down the hall to my brothers room and his was not working also, they told us they had no extras to replace them. Coffe is only availabil during breakfast hours.
My nephews volleyball team blocked off rooms for a tournament at the fairgrounds but the night before the tournament they were trying to charge everyone an extra $90 a night and break contract so last minute families had to find other arrangements.
magen
2025 年 4 月入住 2 晚
6/10 一般
Stephanie
2025 年 4 月 7 日
Stephanie
2025 年 3 月入住 2 晚
4/10 很差
Melessa
与家人出行
2025 年 4 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
Our sheets had multiple stains on them!
Coffee grounds on the table next to the room coffee pot, and the room had a funky smell when you entered.
Melessa
2025 年 4 月入住 2 晚
10/10 超赞
katherine
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We’ve been doing a lot of tournament travel and staying at similar -type hotels. This was bar far the best. Clean. Friendly staff. Solid continental breakfast. Affordable.
katherine
2025 年 4 月入住 1 晚
8/10 还可以
Beverly
与家人出行
2025 年 4 月 2 日
Will stay again
Beverly
2025 年 3 月入住 2 晚
10/10 超赞
Natasha
2025 年 4 月 2 日
满意:员工和服务、服务设施、住宿条件和设施
Staff was great the restaurant has amazing steak!!
Natasha
2025 年 3 月入住 2 晚
10/10 超赞
Gregory
与配偶出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent area
Gregory
2025 年 3 月入住 4 晚
2/10 糟糕
John
与家人出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
No microwave in the room..ice macinecwas broke on 2nd floor
John
2025 年 3 月入住 2 晚
8/10 还可以
Valerie
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Very happy with the room and staff.
Valerie
2025 年 3 月入住 1 晚
10/10 超赞
Alban
2025 年 3 月 22 日
Alban
2025 年 3 月入住 1 晚
10/10 超赞
Nicholas
2025 年 3 月 18 日
Nicholas
2025 年 3 月入住 2 晚
10/10 超赞
Charles
商务旅客
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the environment nice and quiet 🙏
Charles
2025 年 1 月入住 2 晚
8/10 还可以
Jack
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The heat took a while to get the room warm but then adjusted down to set comfortable setting. But it was in the high 20s outside so it wasnt to bad
Jack
2025 年 3 月入住 1 晚
10/10 超赞
Daniel
与家人出行
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quiet. Great breakfast! Perfect especially for the price.
Daniel
2025 年 3 月入住 1 晚
10/10 超赞
Thomas M
2025 年 3 月 1 日
满意:住宿条件和设施,清洁度
Ty
Thomas M
2025 年 2 月入住 1 晚
4/10 很差
Nichole
与配偶出行, 商务旅客
2025 年 2 月 16 日
不满意:清洁度、员工和服务、服务设施
My god where do I start?! So I recently stayed at this hotel and was absolutely horrified . There was black mold in the tub and the room was not cleaned properly. So after I get into my room I proceeded to the front desk to speak with management for a refund, as I already prepaid online prior to checking in.The manager stated that her name was “G” and that she would refund me in full after I presented all of the photos I took on my phone of my concerns but because I had no other arrangements for the night I had no choice but to stay there. Management also advised me that they were completely sold out so they couldn’t even change my room. I was also told to call the following day to confirm my refund.So I did and the manager “G” was incredibly rude and unprofessional. There was also chipping paint on the walls, The toilet paper holder was literally falling off the wall , The photo’s portrayed on the website were cleaned and intact . But To my surprise when I checked into my room it was absolutely disgusting. It was a terrible experience, and I can't believe how poorly they handled the situation. I will never return nor recommend this place to anyone who has even the slightest expectations.
Nichole
2025 年 2 月入住 1 晚
6/10 一般
Gail
2025 年 2 月 16 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Pick e d this property because of free airport shuttle and lower price than others with shuttle. Arrived to be told you had to order shuttl er 24 hours ahead. I was there at 1 and my flight was at 1 pm the next day..so needed shuttle in 21 hrs..told NO EXCEPTIONS! Had to order an Uber. Never heard of this policy and travel alot..always order dhuttle. When check in