The hotel staff were helpful. The property is in a great location. The room was clean but sheets were thin and rough. A high pitched building alarm rang from 2am until 8am. Overall it was an average stay.
John
2025 年 5 月入住 1 晚
4/10 很差
Dennis,Ellijay
与家人出行, 商务旅客
2025 年 4 月 16 日
满意:住宿条件和设施
不满意:清洁度
We checked in and went right out to eat then upon returning to our room before bed we looked under it and it was full of candy wrappings and a book and trash that was unbelievable so we checked the other room and it was just as nasty, the room had no soap and had to call down for that, the drop ceiling tiles and tee bars were stained heavily, I showed the pictures to the front desk and all he said is he would let house keeping know, this was in room 337
If we weren’t so tired we would have left.
Sorry for tha sad review
Dennis
2025 年 4 月入住 1 晚
8/10 还可以
Leigh
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place was great. Fun area. Only issue is that on Saturday night it was SO LOUD on the street out our window that we couldn't sleep until the bars closed at 2:30am. Next time I will plan to be out late. Sunday night however was nice and quiet.
Leigh
2025 年 4 月入住 2 晚
10/10 超赞
Edward
2025 年 4 月 13 日
Edward
2025 年 4 月入住 2 晚
2/10 糟糕
Kelly
2025 年 4 月 1 日
满意:清洁度
不满意:员工和服务
I have stayed here for years
Kelly
2025 年 3 月入住 3 晚
10/10 超赞
Vyacheslav
与家人出行
2025 年 3 月 18 日
满意:清洁度、服务设施、住宿条件和设施
All great except reception lady, who was with attitude, first time saw very unpleasant greeting, Management of hotel have to work with stuff,many hotels around.
Vyacheslav
2025 年 3 月入住 2 晚
10/10 超赞
Randi
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
As a mom to teenagers and young children space is always a must for our vacations.... The 2 room suite was spacious and affordable!! It was a home away from home!
Randi
2025 年 2 月入住 2 晚
10/10 超赞
Missy
带宠物出行, 商务旅客
2025 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful experience at the Residence Inn. 5 stars!
Missy
2025 年 1 月入住 6 晚
10/10 超赞
Missy
带宠物出行, 商务旅客
2025 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
arriving late at night but check in was a breeze and staff were so very accommodating, even offering to help me unload the car in winter weather. a change in work schedule meant I needed to book another night and they let me stay in the same room with very helpful instructions. good continental breakfast, restful sleep, convenient parking and the room was quiet. highly recommend Residence Inn Armory Square
Missy
8/10 还可以
Kathleen
团体旅客
2025 年 2 月 4 日
满意:住宿条件和设施,清洁度
Asked during check in if I would be parking my car but wasn’t told it was $20.50 daily.
Kathleen
2025 年 1 月入住 1 晚
10/10 超赞
Carlos Francisco
商务旅客
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Carlos Francisco
2024 年 11 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2025 年 2 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bathroom handles to the shower were broken, door on the wrong side
真实旅客
2025 年 1 月入住 1 晚
10/10 超赞
Deborah
2025 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Staff very friendly....goes over and beyond to make you comfortable....even if there is a problem....staff fixes it...
Deborah
2025 年 1 月入住 1 晚
10/10 超赞
Bradford
2025 年 1 月 17 日
满意:客房舒适度,住宿条件和设施
Bradford
2024 年 12 月入住 1 晚
10/10 超赞
Carla
与配偶出行
2025 年 1 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, easy access to anything downtown! Staff was knowledgeable, friendly and great!
Carla
2025 年 1 月入住 2 晚
10/10 超赞
Walter,greenwich
与家人出行
2025 年 1 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service. Best Hotel Experience I have ever had In Syracuse... I've stayed at a LOT of dumpy Hotels in Syracuse. This is a rare find
Walter
2024 年 12 月入住 2 晚
10/10 超赞
julie
2025 年 1 月 7 日
julie
2025 年 1 月入住 1 晚
2/10 糟糕
Justine
2025 年 1 月 5 日
不满意:员工和服务,清洁度
Insane parking fees, sub par customer service from staff, decent size rooms
Justine
2025 年 1 月入住 1 晚
8/10 还可以
Richard
2025 年 1 月 5 日
Richard
2025 年 1 月入住 1 晚
8/10 还可以
Paul
与家人出行
2025 年 1 月 4 日
Paul
2025 年 1 月入住 1 晚
4/10 很差
anita
与家人出行
2025 年 1 月 2 日
满意:客房舒适度
不满意:住宿条件和设施,清洁度
No so good housekeeping
Pulled out the sleeper sofa to find dog hair and crumbs all over it ….i took pictures and showed them that morning….we were already settled in so I didn’t want to get moved because it was late and had the kids ….we didn’t have trash bags at all to put trash aswell
anita
2024 年 12 月入住 1 晚
10/10 超赞
Aaron
2025 年 1 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Id go back
Aaron
2024 年 12 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2024 年 12 月 30 日
满意:客房舒适度,员工和服务
不满意:清洁度
Stinky Kitchen
When we got to our room there was uncollected garage with left over dog food in two cans full and smelly. There was also no hand soap in either bathroom. We stopped by the front desk on the way to dinner to report this. When we got back the soap had been delivered but the garage was still there. Had to find a housekeeper to come and take it.
真实旅客
2024 年 12 月入住 2 晚
10/10 超赞
Andria
与家人出行
2024 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Staff Great location
The check process was great the front desk staff member was professional and friendly and funny made the process a breeze. The cleanliness of the lobby and room was awesome! The location is really convenient as well can walk alot of places. Definitely will stay again
Andria
2024 年 12 月入住 1 晚
10/10 超赞
Deborah
与家人出行
2024 年 12 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was home away from home....two bedroom wonderful 😊