6/10 一般
paulette，Cupertino
团体旅客
2025 年 9 月 4 日
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
First and foremost, this property calls itself a B&B - but breakfast is not included in the very high price! I have traveled extensively in the US and Europe and NEVER heard of a place calling itself a B&B that has an extra cost for breakfast.
We stayed here for 2 days, out of the 4 we originally planned. (More on that later.) The reception area is spacious. The rooms not so much. They are very small, and the bathrooms are the tiniest I have ever been in. The shower is so small you literally cannot turn around in them, and if you tried drying yourself in the shower, you'd be drying the shower walls too, it is that cramped. The bathroom has the toilet and tiny shower, the sink is outside. While the room was in good condition, the bathroom wasn't - cracked tiles, not great maintenance, but clean. The sink was in the BR.
Some sites show the rooms as having crisp white linens. Mine most certainly did not. The decor was an unappetizing mix of dark grey bedcover and sham pillows, and dark brown sheets with mustard yellow curtains. In a very small cramped room, the result was claustrophobic and unpleasant.
So we decided we couldn't take 4 nights there, and changed to 2. I knew going in there was a no-refund policy, but thought I would ask anyway. I don't hold a grudge against them for enforcing the no-refund policy but I do object to the dishonest excuses and run-around I got before they finally told expedia the truth.
Overall, poor value for the high price.
paulette
2025 年 8 月入住 4 晚
