Had a wonderful stay at Summit Ridge!
The staff were amazing—so friendly and welcoming! Check-in was smooth, and the front office team greeted us with genuine smiles. They provided helpful information about the hotel’s facilities and amenities. Since it was Holy Week, they also gave us recommendations on churches to visit around Tagaytay, which we really appreciated.
The room was beautiful, and the view of Taal was the best I’ve ever seen—absolutely breathtaking! Check-out was quick and seamless.
We will definitely be coming back!
Alicia
2025 年 4 月入住 1 晚
8/10 还可以
John
与配偶出行, 商务旅客
2025 年 4 月 6 日
满意:员工和服务,清洁度
Great views from the rooms. Which is what this hotel is all about. Room was renovated and great, but could do with new towels, etc. Similalry the lift carpet needs reneweing.
John
2025 年 4 月入住 2 晚
10/10 超赞
Aberdeen Klein,Moses Lake
与家人出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Aberdeen Klein
2025 年 3 月入住 1 晚
10/10 超赞
Matthew
2025 年 3 月 25 日
Matthew
2025 年 3 月入住 1 晚
10/10 超赞
Jan Dosedrick,Antipolo City
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Jan Dosedrick
2025 年 3 月入住 1 晚
10/10 超赞
Earl
商务旅客
2025 年 3 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Great!
Earl
2025 年 2 月入住 4 晚
2/10 糟糕
josephine
与家人出行
2025 年 2 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
As soon as we entered the room it smelled like mold/musty
The towels were gray and wet and dust coming out of the bathroom fan exhaust
The management needs to finish renovating before allowing customers in their property
josephine
2025 年 2 月入住 2 晚
10/10 超赞
Michelle
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
nice
Michelle
2025 年 2 月入住 1 晚
2/10 糟糕
Lizette,Federal Way
2025 年 2 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施
Breakfast buffet was not so great. Food ran out and took a while to refill.
Room is old, dark and not welcoming. Hard to open the door. All doors in the room are old and dirty. Bathroom towels were very thin and looked brownish gray as opposed to white towels.
We were given 1/2 roll of toilet paper per day which usually ran out by the end of the day.
The lobby was clean and nice but getting off the elevator to our floor looked like it was from another decade, very old and floors were worn down.
The room needs updating for sure.
Lizette
2025 年 2 月入住 2 晚
8/10 还可以
Marie Terese
2025 年 2 月 15 日
满意:员工和服务
The location is good very near restaurants and tourist spots. The hotel itself is old and not well maintained. Service is good.
Marie Terese
2025 年 2 月入住 1 晚
4/10 很差
Charles Loyd
2025 年 2 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
Towels were old was not a good clean room. The inside of the lobby was nice but that’s were it ended. Was locked out of my room 4 times the shower was warm water not hot. The staff was nice and kind. Over all it was not good.
Charles Loyd
2025 年 1 月入住 12 晚
6/10 一般
Kyle
与家人及幼儿出行
2025 年 2 月 3 日
满意:清洁度、员工和服务、服务设施
After booking this hotel on Expedia for just One night we got a message saying that it was under renovation. I messaged them afterwards because I have two small children that want a pool, so it's very important that the pool is open. I wanted to make sure that the pool was available so after attempting to contact them for 3 days there was no response. Not happy with the communication.
Upon arrival, very happy with the look. Clean and modern. Our room was on the top floor with a fantastic view, we loved it. Nighttime showed the flaws:
Extremely loud. Even on the top floor it sounded like people were right outside our window.
One of our rooms smelled of sewage at night along with the bathroom.
Very spacious bathroom but almost no hot water.
We had lunch at the restaurant and it was okay, but overpriced. The breakfast was good and a much better deal. The pool was nice and cold and it had a shallow area perfect for kids.
Overall, we may stay there again. I don't think we'd be able to put up with the smell in the room again and would probably ask to move. The view from the top floor was fantastic, and the room itself was really nice. It would be worth giving another shot if the price was right.
Kyle
2025 年 2 月入住 1 晚
8/10 还可以
Reineer
与家人出行
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Reineer
2025 年 1 月入住 1 晚
8/10 还可以
GYEONGSEOK
2025 年 1 月 25 日
GYEONGSEOK
2025 年 1 月入住 2 晚
8/10 还可以
Dee
与家人出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Nice place
Dee
2025 年 1 月入住 4 晚
2/10 糟糕
Ma Jacqueline
与家人出行
2025 年 1 月 22 日
满意:客房舒适度
不满意:员工和服务,清洁度
Nice place but just be careful
Be careful coz they will housekeeping is a rip off. They charge a fortune for a simple stain on a hand towel. The only 4 star (upscale) hotel that ever charge this way.
Ma Jacqueline
2025 年 1 月入住 1 晚
2/10 糟糕
Roger
2025 年 1 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施
Tv did not work room was small for the price... no amenities
Roger
2024 年 12 月入住 1 晚
8/10 还可以
Rafael
与家人出行
2024 年 12 月 25 日
满意:员工和服务,清洁度
nice place to stay
Rafael
2024 年 12 月入住 3 晚
10/10 超赞
Diana
与家人出行
2024 年 12 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay in Tagaytay. Close to everywhere. Staff are very friendly.
Diana
2024 年 11 月入住 1 晚
6/10 一般
Angie
2024 年 12 月 18 日
不满意:住宿条件和设施,员工和服务
Angie
2024 年 12 月入住 2 晚
4/10 很差
Leah
2024 年 12 月 17 日
不满意:住宿条件和设施,清洁度
The property is in poor shape. The lobby looks nice but it stops there. I was on the 7th floor but can hear everything on the street. The wind and rain was coming in from the patio doors. The towel racks are rusted and the bathroom has a funky smell. The towels are so old they are gray instead of white. The air conditioning units on the lobby to the rooms are all rusting.
Leah
2024 年 12 月入住 3 晚
10/10 超赞
jeff
与配偶出行
2024 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Great view of the Taal. Good food and shopping very close. Casino and amusement park 15 minutes walk. The hotel was very nice and the staff was great. Tagatay is a very noisy city, so be prepared for that. We would stay there again. Robinson supermarket and a small mall with good food right next door.
jeff
2024 年 12 月入住 3 晚
4/10 很差
Jacqueline
与家人出行
2024 年 12 月 7 日
Poor customer service! The beddings are dirty, towels are very old, no enough tissues provided, there’s a kitchen but no utensils, the premises is not finish.
Jacqueline
2024 年 12 月入住 2 晚
6/10 一般
Ronald,Spanaway
与家人出行
2024 年 12 月 1 日
满意:清洁度
不满意:住宿条件和设施
The bathroom had a clogged drain so everytime we showered it would flood the whole bathroom. Had hotel staff take a look and adter they said they fixed it, it still was in same condition. Also called for room service when we ran out of toilet paper and they never came until several hours later after we personally re-requested at the front desk. This is a supposedly "4 star" hotel that is actually 3 stars or less in actuality.