I loved the view from our wrap around balcony. View of Volcano, lake, etc. The staff were excellent 5/5.
Julie
2025 年 4 月入住 4 晚
2/10
I do not like leaving negative reviews but I find this is necessary as this was the worst hotel we have stayed in. My husband and I ended up calling it horror hotel. As soon as we came in the room a strong moldy smell mixed with bug spray welcomed us. There was a dead cockroach on the floor next to the bed. The shower heads were moldy and dirty. The bed was so stiff. The toilet bowl has a ring stain on it. This was the cheapest room in Expedia for this hotel so I can't speak for the other rooms. But this one was definitely horrible. I feel I need a refund for the trauma. Like for real. There were open live wires on the lamps so take note of this if you're traveling with kids. The door was cracked and just overall bad. The staff is the only redeeming factor on this trip. They were amazing and feels like they're just keeping their heads above water. Seems like the owners of this place don't care anymore. They also have a great view of Tall Lake. Other than that, highly recommend NOT to stay here or at least don't book their basic rooms.
Marianne
2025 年 4 月入住 1 晚
8/10
Excellent view of Lake Taal. Staff were excellent. Room smelled like sewer. Bitten by mosquitoes in lobby and room.
Suzanne
2025 年 4 月入住 1 晚
8/10
Ryan
2025 年 4 月入住 3 晚
10/10
very nice
Michelle
2025 年 2 月入住 1 晚
10/10
Very nice property and staff
Jason
2025 年 1 月入住 2 晚
10/10
Rodel
2024 年 11 月入住 1 晚
10/10
erik
2024 年 10 月入住 3 晚
6/10
Comedy of errors the entire stay. Too many to list them all. AC was broken so i asked for a new room. They said "give it time" but i was having none ofbthay. They got me a new room which was sweet but it was a bewly renovated room and the work wasnt complete. Also, they installed a new xray machine and metal detector and despite me only walking out to smoke in the oarking lot next to the security guard i still needed to go through it. Theres more but yeah, they should all go stay in a decent hitel so that they kniw how to effectively apply the great amount of care amd effort they provode.
Chris
2024 年 10 月入住 2 晚
10/10
The manager in the afternoon was so very helpful and very nice.
reginald
2024 年 9 月入住 3 晚
10/10
Best view from the balcony.
quirino
2024 年 5 月入住 2 晚
10/10
René
2024 年 7 月入住 3 晚
4/10
Sharon
2024 年 7 月入住 2 晚
2/10
HEEKYOUNG
2024 年 7 月入住 3 晚
10/10
Staff was very nice and helpful.
Jesus Antonio
2024 年 5 月入住 1 晚
10/10
Very accomodating
Angeli
2024 年 5 月入住 1 晚
10/10
Angeli
2024 年 5 月入住 1 晚
8/10
Angeli
2024 年 5 月入住 1 晚
8/10
SONIA
2024 年 4 月入住 2 晚
10/10
hiroko
2024 年 4 月入住 1 晚
8/10
The hotel staff was awesome. Great location with amazing views if the Taal volcano and lake.
My only complaint was that the mattress in my room was too hard. Felt like sleeping on the floor.
Marcelo
2024 年 3 月入住 1 晚
10/10
Very very nice property, great views, clean interior and exterior. Located near several restaurants. Conti's had the best meal i had .