Staff was very nice. Room was okay, shower tiny and overall building in need of some TLC.
Trina
2025 年 5 月入住 2 晚
2/10
An old building that has been neglected and needs big sums spending on it to bring it up to an acceptable standard. Wallpaper peeling from the walls in both the bedroom and bathroom. Just generally neglected. Breakfast was ok
David
2025 年 5 月入住 1 晚
8/10
A nice acconodation. Staff friendly and helpful.
Edith
2025 年 5 月入住 1 晚
10/10
Amazing rooms, lots of character. Well appointed bar, and good food.
Richard
2025 年 4 月入住 1 晚
4/10
This place looked great online, but disappointed in every area. It has potential but is very outdated and tired. Wifi & TV didn't work, bathroom had a "spongy" floor, breakfast was mediocre. And there was pretty much zero happening in the town- not this fault of course- we stayed there because we did some tours in area.
Pros: it had free parking and the owners/managers were very nice and accommodating. But sadly, that didn't make up for the price we payed and the overall experience.
Gaila
2025 年 4 月入住 1 晚
8/10
Vriendelijk personeel, ruime en schone kamer, goed ontbijt en diner
Hans
2025 年 3 月入住 2 晚
6/10
Pros of this hotel- great location a short walk from the rail station in the town centre, really friendly staff (covering multiple roles as out of season) great breakfast offering hot and cold
Cons- building is old and needs tlc, atmospheric but bathroom needed an upgrade. Tv aerial not working (not a big deal) no hot water on first night. Decent option for a night or two
真实旅客
2025 年 2 月入住 2 晚
2/10
I stayed in room 23.
On the last night I woke up all itchin to find bite marks on my legs and chest.
Then to my shock I saw bed bugs crawling over the pillow and quilt.
I did complain to management (think his name was Sam) and showed him some of bugs which I placed in a glass tumbler. He apologised and immediately offered compensation due to the distress and awful experience. We also spoke at length about possible infection of all my clothing.
After several emails by me complaining the Royal Hotel said at the very least i should have a full refund.
I gave this infi to Hotels.com and a full refund was given.
Due to non communication from the Royal Hotel I feel I need to let everyone know about the total lack of customer service from the hotel management.
Avoid this place.
Findlay
2024 年 8 月入住 3 晚
6/10
Alasdair
2024 年 11 月入住 1 晚
8/10
Very friendly, hard working staff, nice big room but problem getting the toilet to flush—very old building with lots of character but the toilets need to work!
Christine
2024 年 10 月入住 1 晚
10/10
On arrival I was upgraded to “the boardroom “. Great but the downside was a TV the did not work because of the aerial connection. Lovely big bathroom with new fitttings, but the bath did not drain.
Ian
2024 年 10 月入住 1 晚
8/10
The manager was very kind. The hotel is in need of repair and update. Our room was fine.
Grace
2024 年 10 月入住 2 晚
8/10
David
2024 年 10 月入住 2 晚
10/10
Ivan
2024 年 6 月入住 3 晚
10/10
The Hotel is located in the centre of Tain with plenty of parking. The staff are fantastic, smiling, helpful and precise.
The breakfast buffet layout is the best I have seen. The 2 cooked breakfasts that I had were just fantastic.
NEIL
2024 年 9 月入住 2 晚
8/10
Rod
2024 年 7 月入住 3 晚
8/10
Ian
2024 年 8 月入住 1 晚
10/10
Stefan
2024 年 9 月入住 1 晚
8/10
A large clean room that was the first good mattress on our trip. We would definitely book again.
Suzanne
2024 年 8 月入住 1 晚
8/10
Simon
2024 年 9 月入住 1 晚
6/10
真实旅客
2024 年 8 月入住 2 晚
8/10
Friendly staff. Good whiskey bar. Thevhotel is tired and needing a lot of work to improve it. No power in the room in morning. One staff member available to do breakfast and sort out power problem.