2/10
I was not shown or informed there would be a $100 hold on my credit card before or during booking; was told that during checkin, and was told that is how it is...after requesting a 7am room inspection so the verification would be made, the staff said that was booked. At 6:30 am the staff could not find that request, said it was then set in place. Shortly after 7am, the same staff admitted they could not provide a room inspection and do ismiss the hold on the card. The only thing consistent is they lied each time of contact and enquiry.
Carolynne
2025 年 5 月入住 1 晚