The property was clean and was in a great location in downtown, but I had a room few lamps and was too dark. The enclosed hallway on my floor had light bulbs out and was also very dark.
Matthew
2025 年 5 月入住 1 晚
4/10
Overall, this stay did not meet the standards I expect from a Hilton-branded property. The poor maintenance, lack of attention to guest concerns, and subpar housekeeping were unacceptable. I cannot recommend this hotel and hope management seriously addresses these issues for future guests.
Erhan
2025 年 5 月入住 5 晚
10/10
N/A
Tamieka
2025 年 5 月入住 1 晚
6/10
Very nice
Wisler
2025 年 5 月入住 1 晚
4/10
The air conditioning was extremely loud. When we try to go up to the restaurant on the roof, they would not allow us up there without a reservation when we ask if we could just see the menu and what the restaurant facilities look like they told us we could not The elevators are extremely slow. There were not enough luggage cards to accommodate everyone. It was noisy all hours of the night people running up and down the halls the air conditioner sounded like a helicopter landing on the roof. I did not sleep the entire time I was at the hotel
Stephanie
2025 年 5 月入住 3 晚
10/10
Rooftop pool
Travecia
2025 年 5 月入住 1 晚
2/10
Paid a price-gouging $1,300 for two night stay for graduation from FSU. AC did not work at all. Refrigerator did not work at all. No engineer on duty to assist in this large hotel. One valet person busiest weekend of the year. No bellman to assist. One front desk person who doubles as hotel operator. No mgr onsite to speak to. Like staying in a youth hostel in a third world country. Run, don’t walk, from this place. Doubletree should be ashamed.
Jody
2025 年 5 月入住 2 晚
2/10
I want a full refund for my room last night. I booked a double bed for my husband son and I when we got there they had no rooms available except one king the shower did not work so we were not able to take a shower. The AC was broken and hot in the room all night. The place was dirty and disgusting. I want my money back. Please contact me ASAP. The manager told me to reach out to you guys to get my refund or else I will contact the Better Business Bureau. Please contact me ASAP and give me a full refund.
Luis
2025 年 5 月入住 1 晚
10/10
Thank you
Christopher
2025 年 5 月入住 1 晚
8/10
Sylvester
2025 年 4 月入住 2 晚
10/10
Great stay...definitely book again.
Stephen
2025 年 4 月入住 2 晚
10/10
Payton is great
Terissa
2025 年 3 月入住 3 晚
10/10
Luther
2025 年 4 月入住 1 晚
2/10
Upon check in there were over 100 people in line checking in with 1 front desk agent. We had to leave to get to our show so we couldn’t check in till almost midnight. This morning we see that we have been charge twice. Now we have to call and sort it all out. More wasted time
Clifford
2025 年 4 月入住 1 晚
6/10
We saw reviews about the long check and figured it would take awhile. We are walking in around 4:30 and there is
Kristina
2025 年 4 月入住 1 晚
2/10
We waited for over an hour and a half for check in. One person was running the front. Hair all over the bathroom. Very inconvenient. Waste of money
Trisha
2025 年 4 月入住 1 晚
6/10
The hotel felt dated - the elevators were noisy, slow and shabby. The bathroom ceilings were low to permit drain pipes for the above room which lent a warren-like feeling. Any sound from the hallways or other guest rooms easily penetrated the unit. Overall not recommended.
John
2025 年 4 月入住 2 晚
4/10
Poor customer service.
Beth
2025 年 4 月入住 2 晚
10/10
Cindy
2025 年 3 月入住 1 晚
6/10
Paid for a premium room, but felt very average.
Jason
2025 年 2 月入住 1 晚
10/10
It's oddly decorated. Kind of Adam's Family but entertaining. Valet was really well run and efficient.