“I am 88 years old, so the stairs in the TQ are always a challenge. That said, Sue and the rest of the staff couldn't be more accommodating, carrying my bags up stairs, etc. It would be nice, of course, if the TQ had some kind of elevator.... ”
"It's okay, but it doesn't make sense to have no heating in the guest room this season. I asked the receptionist, and they didn't admit it. But that's okay. I'm only staying with my family for one night. I think there will be cold air in summer."