2/10 糟糕
Ryan
2025 年 5 月 27 日
I booked my room and when I got to hotel they said it was not available. I did not receive and upgrade and got a room without what I paid for.
That night I walked the area and a bad vehicle accident happened in which I had to help take care of the guy who was severely injured and I was out far past what expected . The next morning I call the front desk to ask for a late checkout and explained the accident that happened and why I slept a bit late and the front desk lady did not have a single ounce of room to extend. She was rude and hung up immediately.
Extremely unhappy with this stay and baffled on how I paid the same price yet they gave me a room of less value and amenities. Staff extremely rude. Highly unpleasing stay. Surrounding area nice.
Ryan
2025 年 5 月入住 1 晚