No hot water for the whole first day after check-in. We had to wait more than an hour outside as no one was available in the lobby after midnight late checkin due to flight delay. Such a terrible experience, I had to wait with having my kid and elderly person in my family, I will never come to this place again. Very dirty room, no shampoo, no conditioner, no body wash , not even enough towels.. They should refund my money or reimburse partially.