The front desk clerk was very nice & was staying calm while she was getting yelled at from at least 3 people.
I did have to wait a bit to check-in because of other angry customers.
Issues:
The entire lobby smelled like marijuana, so did the parking lot.
The elevator was not working and we were put on the 4th floor. That meant walking up 4 flights with our bags, etc. My husband and I both have terrible knees, it was pretty bad.
The floor in the room was sticky, it was gross.
My reservation said 2 adults, but we only had 2 small and worn out towels. No fun.
The toilet ran non-stop.
The shower head sucked, it was clogged and not much water came out.
I would definitely appreciate a refund.