This is my second time to this hotel. The first time was 7 years ago and it was very good. But this time it was very bad, no internet, no cell phone signal. Also, you could cook in the apartment before, but now there is nothing, the kitchen is just for decoration.
Jing
2025 年 4 月入住 3 晚
8/10 还可以
Maria,Briarwood
与家人出行
2025 年 5 月 16 日
不满意:住宿条件和设施
Very poorly maintained we arrived 2 hours after check in time and room was partially ready no towels, shampoo or soap. No staff around to help, all curtains have mold, bathrooms not clean. The property is beauriful but needs upgrade, proper maintenance. In the pictures they show stove therefore the villas have no stoves.
Maria
2025 年 5 月入住 2 晚
4/10 很差
Andrea
与家人出行, 与配偶出行, 团体旅客
2025 年 4 月 6 日
满意:清洁度
不满意:住宿条件和设施
The road to enter the hotel is horrible and during the day, the people from the nearby community try and close the entrance to the road and charge a fee to enter. The actual 2 bedroom is nice and spacious. However, the wifi did not work at all. I had to work and had absolutely no service. We dined at the hotel restaurant and our food did not come out till 2 hours later- the waiters never asked us if we were ok, or if we wanted something else they only came back when the food was ready. Also the tip was already included in the check which I did not agree with since they did absolutely nothing.The following morning there was no water- so we missed our tour that we paid for because it was 6 of us wanting to get ready. In the AM we went back to the hotel restaurant for breakfast and something was wrong with their POS and she told me I could only pay with cash or bank transfer ( I am not Honduran) and when I told her I only had my card she asked me what was I going to do about this as if It was a problem with me and not the hotel. The hotel did nothing to accommodate or show any kind of customer service. As mentioned the only good thing was the actual room- the service is atrocious.
Andrea
2025 年 4 月入住 1 晚
10/10 超赞
Edwar
2025 年 3 月 31 日
满意:住宿条件和设施
Lugar muy excepcional
Edwar
2025 年 3 月入住 1 晚
10/10 超赞
Federico
与家人出行
2025 年 3 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Excellent service from everyone
Federico
2025 年 3 月入住 1 晚
8/10 还可以
Raúl Edgardo
与家人出行
2020 年 3 月 15 日
满意:员工和服务、住宿条件和设施、客房舒适度
Bastante bien, muy tranquilo.
creo que les falta limpieza profunda a las habitaciones.
Raúl Edgardo
2020 年 3 月入住 1 晚
8/10 还可以
Maria
与家人出行
2020 年 2 月 26 日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施,清洁度
Maria
2020 年 2 月入住 2 晚
8/10 还可以
K&B,NH
与家人出行
2020 年 2 月 8 日
满意:服务设施,清洁度
The unit was very large, the beach was very nice, private and well maintained. The staff were very friendly.
K&B
2020 年 2 月入住 3 晚
6/10 一般
Efrain
与家人出行
2019 年 12 月 23 日
满意:客房舒适度,住宿条件和设施
Efrain
2019 年 12 月入住 1 晚
4/10 很差
Maria
与家人及幼儿出行
2019 年 12 月 6 日
满意:清洁度
I didn’t like the fact that they had a private event and the restaurant was only for them .We had to wait till they cook their meals then we were able to order food and bring it to the room all cold .We ask about the restaurant but never mentioned that it was going to be close for the other tenants
Maria
2019 年 12 月入住 1 晚
10/10 超赞
A.A.juan,Guatemala
与家人及幼儿出行, 与家人出行
2019 年 11 月 29 日
满意:清洁度
We didn’t get all the information we needed when we wanted to do the reservation. We weren’t provided with the complete information about prices or room options.
A.A.juan
2019 年 11 月入住 4 晚
4/10 很差
真实旅客
2019 年 10 月 13 日
不满意:清洁度
mala experiencia.
Regresamos a casa con picaduras y ronchas que indican ser picaduras de chinches (bed bugs) con el equivalente al costo y categoría de ése hotel debería de tener mejor higiene en las habitaciones.
真实旅客
2019 年 10 月入住 3 晚
10/10 超赞
ex,Nj
与家人出行
2019 年 10 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. Will definitely return.loved it
ex
2019 年 10 月入住 3 晚
8/10 还可以
真实旅客
与家人及幼儿出行
2019 年 8 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The View was Beautifull and the food from redes restaurants was Delicious
真实旅客
2019 年 8 月入住 1 晚
2/10 糟糕
Karla
2019 年 8 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
STAY AWAY FROM THIS HOTEL,.. FILTHY DIRTY
Horrible, Filthy Condominiums with non- customer service the name of the woman running the place is CLAUDIA !!! The people that operate this Apartment- Condominium Place shouldn’t being on business... we spend over $$$ on our reservation and we got there after a nine hrs drive that the place was not ready for us .. But in reality it wasn’t !!! We are a Family of 12 we rented a 3bedroom loaf that have Dirty sheets in every bed and it look like the place was vacant for months !!!!!!!! Fridge and Key room broke and there is nobody to help you out as well..... we needed to scream from above for help because nobody was answering the phone at eight in the morning at the reception area and we couldn't get out of the condominium because the key broke inside the door lock. My story is so long that everything in there was just bad. Bad place and terrible customer service... we ended up leaving the Hotel that morning spending more money because this place has the audacity of saying that we were the one’s braking things and i guess getting sheets, floors, curtains, furniture and the entire place trash.... We haven’t get our Money back from this place or Hotels.com ( We are ready to file a law suit agains this place in Honduras for insanitary reasons ) Stay out of this Place!!! And Hotels.com doesn’t have your back on situations like this ... they care less if you get your money back or not. I have video and photos ... i will get my money back soon or later.
Karla
2019 年 7 月入住 3 晚
10/10 超赞
Marlen,San Pedro Sula
与家人出行
2019 年 8 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the beach. Very comfortable Villa. The food at the restaurant needs improvement. Next time I’ll take to cook myself instead ( there is a full kitchen).
Marlen
2019 年 8 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2019 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es un lugar ideal para descansar, la ubicación es muy buena y la atención del personal Excelente!
真实旅客
2019 年 7 月入住 4 晚
10/10 超赞
Ricardo
2019 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente
Ricardo
2019 年 7 月入住 1 晚
8/10 还可以
Jorge,Texas
与家人出行
2019 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place, recommended .......
Long way to get there, but is nice
Jorge
2019 年 7 月入住 1 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2019 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really enjoyed the stay at this hotel, is very clean, and you feel like is all just for yourself. the beach is beautiful and one step from the hotel, the pool is large and all the surroundings are forest.
真实旅客
2019 年 5 月入住 1 晚
10/10 超赞
真实旅客
2019 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 5 月入住 1 晚
10/10 超赞
Marlon
2019 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great beach vacation
This hotel has the perfect beach.
We arrived a little early and the staff offered all the amenities while we waited. The kids really enjoyed the pool!
Marlon
2019 年 5 月入住 2 晚
10/10 超赞
MauricioContrer,San Pedro Sula, hn
与家人出行
2019 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Facility is properly located to enjoy the beach and the pool, within few steps. Room is well fitted with everything you need. Good restaurants are close by.
I will return
MauricioContrer
2019 年 4 月入住 1 晚
10/10 超赞
真实旅客
2019 年 4 月 4 日
真实旅客
2019 年 3 月入住 1 晚
6/10 一般
真实旅客
与家人及幼儿出行, 与家人出行
2019 年 3 月 18 日
不满意:服务设施
The resturant was closed the entire time we were there and they had no where on the property to buy food or drinks. We had to walk down the street to a different hotel to eat dinner and breakfast