The only elevator was out of service for our complete stay of three days. And for two of the three days they missed my wake up call with no excuses.
Fred
2024 年 12 月入住 3 晚
2/10 糟糕
Danny
与家人及幼儿出行
2024 年 12 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was dirty in the room and musty smelling and elevator was broken
Danny
2024 年 12 月入住 1 晚
10/10 超赞
Nancy
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Nancy
2024 年 12 月入住 1 晚
10/10 超赞
Kelly,Chandler
团体旅客
2024 年 12 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice facility
Kelly
2024 年 12 月入住 1 晚
8/10 还可以
Rita
与家人出行
2024 年 11 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rita
2024 年 11 月入住 1 晚
4/10 很差
Beverly
与家人出行
2024 年 10 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
I was very disappointed. Staff with attitudes, dirty room. Spiderwebs in the windows and corner of room. Shower head filthy, food for breakfast was cold. And I went down early to make sure my food was hot and fresh. I was very disappointed. Beds were hard. My back has been hurting since I slept there. I was looking forward to having a good experience because I drove almost nine hours to get there for my granddaughter’s wedding. Also put a $50 hold on my bank card. And when I asked them about it, they informed me that Expedia would take the hold off. That they don’t do that. The hold is still on my card. I will NOT ever stay there again in Indiana.
Beverly
2024 年 10 月入住 2 晚
8/10 还可以
Maribeth
与家人及幼儿出行, 与家人出行
2024 年 10 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, we loved Santa's Lodge. The staff was great, it was clean, breakfast had a nice variety of choices, and the big yard was great for playing outside. The only reason i gave 4 instead of 5 stars is the pullout beds. They were terribly thin, uncomfortable and loud. If you don't need the pullouts, the rooms were fine. They're dated, but clean and comfortable. But if you need the pull-out for someone to sleep on, I'd book two rooms next time instead.
Maribeth
2024 年 10 月入住 1 晚
10/10 超赞
Rebecca
与家人出行
2024 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel room
The hotel was very clean and the staff was very friendly and polite. The only issue we had was with the tv remote working properly, probably needed new batteries
Rebecca
2024 年 10 月入住 1 晚
10/10 超赞
Melissa
与家人出行
2024 年 10 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Melissa
2024 年 9 月入住 2 晚
10/10 超赞
Michael
商务旅客
2024 年 9 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
It is a good place to stay. enjoyed my night.
Michael
2024 年 9 月入住 1 晚
8/10 还可以
Raleigh
2024 年 8 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Raleigh
2024 年 8 月入住 1 晚
10/10 超赞
Pamela
2024 年 8 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice place to stay with our grandkids.
We were going to Holiday World for two days!
Pamela
2024 年 6 月入住 3 晚
4/10 很差
Tammi
与家人出行
2024 年 8 月 18 日
不满意:员工和服务
I did not like that we arrived to find our room warm and stuffy. It took forever to get cool. The person checking me in and checking out said/had minimal conversation. At check in I was told where to find the elevator and that was it. Not have a good stay or breakfast is served from when to when. There was no one besides me there so the opportunity was there. Same thing at check out. All I got was do you need a receipt. There was no thank you for staying with holiday inn, or how was your stay????? The conditioner pump in the shower was broken - unable to get access to the product. The breakfast was just so so. All in all is was a very disappointing stay. We will reconsider staying in a Holiday Inn for future travel.
Tammi
2024 年 8 月入住 1 晚
10/10 超赞
Whitney
与家人及幼儿出行, 团体旅客
2024 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel! Will be staying again.
Whitney
2024 年 7 月入住 2 晚
8/10 还可以
Chaney
2024 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was kept up great. Check in process was confusing at first because I thought I ordered a king size, but it was only by request since it was standard room? It didn’t bother me. The room itself was clean, but had a musty/stale odor even with AC kicked on especially in the bathroom. Bed was super comfortable. Breakfast had a decent variety to choose from.
Chaney
2024 年 7 月入住 1 晚
6/10 一般
Candace
2024 年 7 月 24 日
Candace
2024 年 7 月入住 1 晚
10/10 超赞
Yvonne
与家人出行
2024 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yvonne
2024 年 7 月入住 2 晚
6/10 一般
Donald
与家人及幼儿出行
2024 年 7 月 19 日
Low water pressure,could use a little more sound proofing,Location on a steep incline