I got this room for my anniversary for my wife, when we got there at 9:30pm. There was no hot water to fill the hot tub, he told me to give it 15mins. And later told me that one of the water heaters was out, he brought a thermometer gun and there was only 86° water coming out. They wouldent even give me a refund. So i tryed up till 12:30am and gave up and went to bed, Then this morning again we had to take a shower in luke warm water. And they could only offer the excuse, that they had a full house and didnt expect it. I am contacting my bank card company monday, i had my wife record his and my conversation. So I got him telling me one of the water heator was out. This was a cary disappointing anniversary for my wife and myself.